Job Description

We're looking for an experienced

Senior Employee Benefits Administrator

to join our Employee Benefits team. This is a key role for someone with ambition for career progression who enjoys managing client portfolios, providing high-quality administrative and consultative support, and helping deliver a first-class employee benefits experience.


You'll manage the day-to-day running of client accounts across a range of benefits including

Pensions, Life Insurance, Income Protection, Group Risk, Group Healthcare, and Flexible Benefits

. You will also act as a central point of contact for clients, ensuring their benefits are administered efficiently while supporting and coaching developing administrators in the team.

What you'll be doing

the day-to-day running of client accounts across a range of pensions, life insurance, income protection, group risk, group healthcare, and flexible benefits co-ordinating and undertaking all administration in relation to the schemes updating member data, renewals, claims data, communication materials and other associated queries training and coaching of developing administrators in the team managing client affairs promptly and accurately building effective working relationships with colleagues, clients, and external contacts

What we're looking for (essential)

minimum three years' experience in an employee benefits-related role experience in pension administration, risk benefits, and healthcare benefits ability to communicate clearly and precisely, both verbally and in writing experience of dealing with a range of SME and corporate clients proactive, able to work independently while collaborating with a team positive attitude with the ability to work under pressure while maintaining attention to detail

What success looks like

efficient and accurate administration of client portfolios strong client relationships and satisfaction effective support and coaching for developing team members high attention to detail and service excellence

Perks and benefits

competitive salary (depending on experience)
34.5-hour working week
health cash plan (Core Level 1)


5% employer/5% employee pension


4x salary life assurance and group income protection


25 days' holiday plus statutory (increasing with service)


hybrid working - a blend of home and office time in Manchester


training and development opportunities


a supportive, collaborative team environment
Ready to take the next step in your employee benefits career with us? Apply today or contact us for a confidential conversation.