Job Description

Advert:
Senior Employer Solutions Manager (North West and Midlands)
50,000 - 55,000 + commission and benefits
Permanent
35 hours per week (flexible working options)
Remote (travel across the UK and NW region)
We've been championing better work and working lives for over 100 years. We help organisations thrive by focusing on their people, supporting our economies and societies. We're the professional body for HR, L&D, OD and all people professionals - experts in people, work and change. With over 160,000 members globally - and a growing community using our research, insights and learning - we give trusted advice and offer independent thought leadership. And we are a leading voice in the call for good work that creates value for everyone.
There has never been a more interesting or important time to join us. We offer an inclusive and stimulating culture and a wide range of professional development opportunities, as well as excellent benefits such as 28 days' holiday with an option to buy and sell days, 125 personal development allowance, access to an award winning pension scheme and a commitment to wellbeing including a cashback health scheme.
The role
You'll increase the reach and influence of the CIPD in building capability and creating learning cultures from mid-sized organisations to national and multi-national enterprises (tier two) in North West and Midlands. You'll hold Business development and key account management responsibilities and drive sales and revenue growth across key product groups, creating a pipeline of business and offering insights into the CIPD to enhance the Employer Solutions proposition.
What you'll be doing

• Developing new business opportunities and manage accounts from mid-range (40k pa) to large multi-national and national clients (Tier two) (100k+ pa) - developing long term sustainable relationships and revenue via framework agreements where possible.
• Responsible for revenue generation and meeting minimum margin thresholds across multiple product income streams; ensuring client needs are met and opportunities for increasing revenue or improving revenue from the product portfolio is maximised.
• Supporting the professionalisation of HR and L&D teams; developing new business opportunities across the Tier 2 market.
• Maintaining effective targeting and pipeline management processes, ensuring 'next steps selling' is applied to increase conversions, transaction values and creation of sustainable accounts.
• Understanding the potential client's needs and challenges using a consultative selling approach, with the goal of matching CIPD's solutions to their business need.
• Designing comprehensive business proposals with the help of CIPD's Subject Matter Experts (SME) that will lead to profitable solutions sales agreements.
• Managing and developing these new and existing accounts for sustainable long term business relationships and revenue growth.
• Meeting agreed sales, revenue, gross margin, and customer relationship (inc NPS) targets
• Working closely with Member and UK Market engagement teams to proactively respond to leads and queries, attending the CIPD events and offering a holistic presence in the region for customers.
• Engaging in a wide range of networking events to build relationships with HRDs and senior HR professionals across multiple organisations in Northern England.

What you'll need to be successful

• Proven Business Development experience
• Experience of business and customer relationship/account development at senior levels - able to forge strong, deep relationships with internal/external stakeholders and customers.
• Proficiency in all aspects of the sales cycle, including qualifying accounts, generating, and nurturing leads and closing sales.
• Experienced of producing high quality customer proposals and delivering presentations to clients.
• Excellent organisation and planning skills plus a proven ability to take a lead on delivering projects.
• Strong conceptual and analytical ability to generate insights that can be applied to our sales and account management activities.
• Good verbal and written communication skills; with an eye for detail and the ability to build relationships with internal and external stakeholders.
• Decisive, action-centred, 'gets things done', able to work under pressure and meet deadlines.
• Possess impact and presence, able to connect with people at all levels through outstanding interpersonal, communication and commercial skills.
• Digital literacy is important: Microsoft Office (especially Power Point and spread sheets skills) and experienced in working with Salesforce.

If this role describes you and your career aspirations, click APPLY. The application deadline is on Monday, 15 September.
CIPD: valuing everyone as an individual! The CIPD define diversity as the differences in colour, ethnicity, abilities, age, gender, beliefs, interests, socioeconomic status(class), marital or partnership status, sexual orientation, geographic, academic/professional backgrounds, opinions, backgrounds, thinking, experiences, and many other personal characteristics. There is a growing body of research that shows that diverse workforce can be beneficial for decision making, innovation and problem solving as people bring a diverse range of skills and lived experiences with them. Harnessing these differences creates a productive environment in which everybody feels valued, where their talents are fully utilised and organisational and personal goals are met.
We are committed to employment practices that promote diversity and inclusion and equality of outcomes in employment through recognising of how differences of age, disability, gender, sex, marriage and civil partnership status, pregnancy and maternity status, ethnicity, colour, religion, or belief and other protected (by equalities law) and personal characteristics can advantage or disadvantage a person.
Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we would urge you to submit an application as soon as possible.

Skills Required