Job Description

Hybrid requirements: This role has flexible working patterns.
You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact--every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
We equip our front-line agents with high-tech tools to enable them to deliver the exemplary service that American Express is renowned for in bringing membership to life for our Cardmembers.
Travel & Lifestyle Services (TLS) Opus is a Global Customer Relationship Management platform that enables our Travel Representatives to service our Centurion and Platinum Card Members.

How will you make an impact in this role?

We are looking for a talented Software Engineer to help us build upon our history of innovation and delivery as we expand our team and continue to forge a digital-first TLS.
You will be working within your own agile engineering team in close collaboration with the product owners to deliver high-quality features to your servicing colleagues.
Our platform is built using a modern broad technical stack that consists of microservices built using JavaScript and NodeJS and Java and the Spring Framework. The focus of this role is to uplift and enhance these backend services with future opportunities to work with our web based micro-front-end technologies an option.

Key Responsibilities

Produce high quality code to develop new features and resolve bugs
Write meaningful and extensive tests to demonstrate that our code meets our users' requirements
Ensure that the application is flexible, performant, and able to scale to meet our global users demands
Ability to work effectively and independently, in a senior capacity, as part of an agile team to help the team achieve its goals
Critically review code as part of our pull request process
Deploy applications to test and production environments using CICD tools (i.e.,Github Hooks)
Contribute creatively to the solutioning of new work and be comfortable challenging the decisions and architecture of the application

Minimum Qualifications

Professional software development experience and/or comparable experience
University degree in a related field (i.e., computer science or computer engineering) and / or equivalent industry background
Experience working as part of an agile engineering team and contributing to regular agile ceremonies
Experience working with Java, Spring boot, NodeJS
Extensive hands-on experience in API design and development
Programming, testing, and application design experience in JavaScript, React will be a plus
Comprehensive experience in utilising and configuring cloud + CI / CD technologies, and how to get code into production quickly and reliably
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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Role tech stack
Java


Node.js


JavaScript


React


Life at
American Express
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Culture overview
Our culture is built on a 175-year history of
courageous leadership, innovation, and an
unwavering commitment to back our customers,
communities, and each other. With shared values
and leadership behaviors, we've continued to set
the standard for what it means to provide the best
experience every day with premium products and
services that help our customers achieve their
aspirations. As part of Team Amex, you'll build
strong relationships and collaborate
with colleagues around the world in an
environment where everyone is respected and
valued, and where you can reach your potential.
Here, your voice and ideas matter, your work
makes an impact, and together, you will help us
define the future of American Express.
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Employee benefits
Bonus Scheme
Childcare Vouchers
Cycle To Work
Flexible Hours
Flexible Working
Laptop
Life Insurance
Pension
Private Healthcare
Season Ticket Loan
Wellbeing Programme
Office vibe
CITY CENTRE
HACKATHONS
OPEN PLAN
SOCIAL EVENTS
Location
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Tech at
American Express
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Leadership
Ravi Radhakrishnan
Chief Information Officer
Tech overview
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

Make an Impact
Our tech teams power large scale platforms and products, enabling over 100 million global consumers and businesses.
Grow Your Career
Progress as either a people leader or technical expert, while increasing your domain expertise within a high-performing team.
Expand Your Skills
Use the latest languages, technologies, and delivery practices, and demonstrate your skills at internal hackathons, open-source days, and developer events.
Global Tech Career Pathways
Explore roles across 5x career pathways: Engineering & Architecture; Digital Product & Design; Service Delivery; Information Security; Product Delivery & Integration.
Find your place in Tech on #TeamAmex.

Meet our Tech Colleagues, leading through innovation.
Laurence - "What provides unparallel satisfaction in my role is having a meaningful contribution to combating cybercrime."
Will - "Being able to move into different jobs around the company keeps things varied and exciting."
Dev - "As a new colleague, I was astonished at how quickly I was able to acclimate... I've achieved a lot in my first year."
Eve - "I thrive on building products and architecture-as-code that cement the data culture we have here."
Meghan - "I've built well-rounded skills and have been able to identify the type of engineering that suits me most.."
Mohan - "Amex has a stellar technology organization; I get opportunities to gain exposure across various stacks."
Learn more about Tech careers on #TeamAmex.
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Engineering principles
AGILE PROCESS
CHANGE MANAGEMENT
CODE REVIEWS
COMMUNICATION AND COLLABORATION
CONTINUOUS DELIVERY
CONTINUOUS DEVELOPMENT
KNOWLEDGE SHARING
MENTORING
MONITORING AND LOGGING
OPEN SOURCE CONTRIBUTOR
PAIR PROGRAMMING
SCRUM
Company tech stack
JavaScript


Python


Hadoop


Android


Salesforce


Golang


Kotlin


Kubernetes


Kafka Streams


React


RESTful


GraphQL


gRPC


PostgreSQL


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