Job Description

Senior Wedding and Events Coordinator

About the Job

Elmore Court is an award-winning wedding and events venue in Gloucestershire with a family history going back nearly 750 years. Its current owner has transformed the house into a place for celebration and festivities that has a wonderful contrast between genuine heritage and cutting-edge contemporary design.

Elmore Court seeks an outgoing wedding and event co-ordinator to assist with the sales and management of events. Along with being the initial and main point of contact for our couples and clients, the role has a sales element as you will be conducting show rounds to prospective couples. You will also be involved in the provision of our planning service from the point of booking through and until the actual day of the wedding or event.

You must be happy to work weekends and be totally happy to go the extra mile for our customers who will mostly be couples preparing for their wedding, which of course is one of the most important days of their lives.

Key Duties and Responsibilities

Promptly respond to all incoming sales enquiries - telephone, email correspondence and data inputting using our customer relations management software. Conducting show-rounds of Elmore Court with potential clients. Develop a deep understanding of the couple's wedding requirements and help them to not only achieve them but exceed them too. Arranging and conducting meetings with clients to co-ordinate their events. Ensure the smooth running of events. Organise Open Days and other showcase events. Be the creative driving force behind the sales and events team, working closely with the marketing department. Assist housekeeping team by reporting any untidiness, mess or damage. Overseeing the correct set up for events to client and Elmore Court specifications. Have a full and confident understanding of what we do and how we do it. Create a welcoming, positive and friendly environment for clients and colleagues. Communicating correct event details to all departments and particularly the Food and Beverage Operations. Ensuring safe working practices and compliance with Elmore Court hygiene, H&S instructions and regulations. Be willing to be part of the team and perform other duties if required. Be willing to get stuck in.

Key Skills and Requirements

We are one of the country's leading wedding and events venues and as such have a very high standards of customer service. You will need to be presentable, friendly and professional at all times and have a creative mind to help bring unique and wonderful ideas to life.

Qualifications

Education in sales, hospitality, travel, tourism and/or event management - Desirable

Educated to degree or equivalent - Desirable

Maths and English GCSE - Essential

Experience/Knowledge

A minimum of 2 years in an event management role. Previous experience in Hospitality Industry is essential. Previous experience in large scale catering is desirable. Previous experience in sales and customer service is essential.

Skills / Abilities

Computer literacy essential. We use Apple Computers and devices so knowledge of that would be good. Love and passion for local and sustainable lifestyles. Ambitious, organised and able to work to deadlines. Good time keeping. Smart appearance. A creative flare and the ability to think outside of the box. Ability to deal with sensitive information with discretion and to maintain confidentiality at all times. Excellent team working skills with the ability to work collaboratively and co-operatively with colleagues. Embrace the opportunity to work at a unique and exciting venue. Prepared to work weekends and shift patterns that the business requires. Gregarious, diplomatic and the ability to work under pressure. You will need to hold a driving license and have your own car as public transport connections are almost non-existent.

Salary and hours

This is a full-time role (ie 5 days a week) and working hours can include late nights and will involve working weekends.

Starting salary is from 30k depending on experience. You will be eligible for a discretionary performance-based bonus.

Start date

We are looking for someone to start in August 2025.

Job Type: Full-time

Pay: From 30k per year

Benefits:

Company events On-site parking
Schedule:

8 hour shift
Work Location: In person

Along with submitting your CV and covering letter, please also send a short video telling us a little bit about yourself and why you would be a perfect fit for the role.

Job Types: Full-time, Permanent

Pay: From 30,000.00 per year

Additional pay:

Performance bonus
Benefits:

Company events On-site parking
Schedule:

Day shift Weekend availability
Ability to commute/relocate:

Elmore GL2: reliably commute or be willing to relocate with an employer-provided relocation package (required)
Application question(s):

Have you submitted your video?
Experience:

Events management: 2 years (required)
Language:

English (required)
Work Location: In person

Expected start date: 18/08/2025