As Senior Events Manager, you will be responsible for incoming enquiries from conversion through to transition to the operations team for event execution and then back to sales. There will be a particular focus on incoming enquiries that are more complex, have higher numbers of guests and that are of a certain revenue value such as VIP events & groups, large city events, sporting events and awards dinners to name a few. With a fresh new brand identity and a multimillion-pound refurbishment on the horizon, there has never been a better moment to reintroduce ourselves to the market and lead the charge on growth.
You will be responsible for, but not limited to:
Oversees co-ordination, communication and completing verbally and in writing with the customer, the Event Executive and Sales Executive the details of an event up to the day of event execution
Ensures that all banquet event orders are completed for the hotel operations team, host weekly operations meeting to share information and answer questions
Supports the marketing communications for conference, meetings & events including weddings & Christmas
Share feedback from customers with relevant teams and create actions plans to eliminate issues going forward
Work with Sales and Revenue Management to agree sales strategies for event space
Assist Hotel Sales Leader to drive the team with closing days, demand generation weeks and other sales initiatives
Identifies and communicates revenue and profit opportunities with leadership team
Correct use of systems and sales process to ensure booking integrity, consistency & accuracy
Implements Event Management strategy and train, develop and coach team members to support in developing the next Senior Event Manager
Assist other departments wherever necessary and maintain good working relationships within the whole hotel
Comply with hotel security, fire regulations and all health and safety legislation
Our Ideal Candidate:
Our ideal candidate will have a proven track record in a similar role within a hotel environment. Experience in coaching and developing team members, driving sales and delivering financial results.
You will have a warm people orientated demeanour, a gift for paying attention to the smallest details and a positive outlook and outgoing personality.
Perks you deserve:
We'll support you in and out of the workplace by offering:
Tasty and Varied Meals in our Associate Dinning Facility
Complimentary dry-cleaning service
Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema's and more
Discounted Hotel Accommodation Worldwide for you and your Friends & Family
20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
20 days holiday plus 8 Bank Holidays increasing with service
Annual Performance Related Pay Review
Cycle to work scheme
Pension & Life Assurance
Access to our Emotional Wellbeing Resources & Associate Assistance Service
Comprehensive Training and Development program
Company Pension scheme, we match your contributions up to 6%
Private Medical Cover
INDFOH
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