Job Description

The Band 8a Senior Facilities and Technical Systems Manager will provide senior strategic

and operational leadership for all Trust-wide portering, and reception services across all SLaM

sites, alongside responsibility for overseeing the operational integrity and optimisation of key

Estates technical systems. These include (but are not limited to) BMS, Access Control, CCTV,

Fire Alarms, and Intercom systems. This role ensures the effective delivery of responsive frontof-

house services, while supporting the technical infrastructure that underpins safe, secure,

and efficient healthcare environments across the Trust.

You will ensure full integration and continuous improvement



Provide visible and accountable leadership across portering, reception and estates

technical systems services.

Lead service transformation projects to improve user experience, security, and technical

integration across sites.

Ensure systems-based services (e.g. fire alarms, CCTV, access control) operate

effectively, responding to faults, performance data, and service issues promptly.

Champion data-driven decision-making

At South London and Maudsley, we are committed to fostering an environment where leadership, innovation, and collaboration are encouraged. We value the development of our staff and offer access to a range of professional learning opportunities. We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance . There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close-knit team at South London and Maudsley . It's important to us that you are valued and appreciated and that is why we have a comprehensive benefits package on offer

Few benefits are highlighted here:

Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package, which is dependent on the role and length of service. Work life balance, f lexible working and support with a range of flexible options, such as: part-time working and job sharing. Career development, there are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

For a full list of our benefits please visit:

https://www.slam.nhs.uk/media/421262/Working%20at%20SLaM.pdf



Leadership & Operations

Provide visible and accountable leadership across portering, reception and estates

technical systems services.

Lead service transformation projects to improve user experience, security, and technical

integration across sites.

Ensure systems-based services (e.g. fire alarms, CCTV, access control) operate

effectively, responding to faults, performance data, and service issues promptly.

Champion data-driven decision-making through reporting on system use, maintenance

trends, and compliance metrics.

Technical Systems Oversight

Act as the professional lead for the operational delivery of Estates technical systems,

including CCTV, Access Control, BMS, and Intercoms.

Ensure regular Planned Preventative Maintenance (PPM) is delivered and documented

across all relevant systems.

Provide advice, training, and guidance to Estates teams and site users on system

functionality and correct usage.

Collaborate with Capital Projects, ensuring new systems installations are fit-for-purpose

and integrated with existing infrastructure, including supporting witness testing, and

commissioning.



Please see attached JD for the entire Role & Responsibilities.