Job Description

We're Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.


Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.


As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities

About the role:

This is a great opportunity for a commercially aware and collaborative Senior Finance Business Partner to join Civica's Finance team, supporting our product portfolio with financial insight and strategic guidance. In this role, you will work closely with Product Directors and senior stakeholders to support investment decisions, optimise resource allocation, and drive performance across the business.


If you enjoy translating financial data into meaningful business insights, are confident managing budgets and forecasts, and want to help shape strategic decisions, this role offers a chance to make a real impact across our organisation. As a key partner to the Product team, you will:

Work with senior stakeholders to support decision-making on product investment and resource allocation Deliver analysis on product performance, spend efficiency, and profitability Conduct investment appraisals, ensuring business cases are clearly presented and financially sound Provide budgeting and forecasting, managing assumptions and cost tracking Collaborate with Product Owners to manage cost within budgets and support transformation initiatives Present financial insights clearly and contribute to shaping financial strategy across the portfolio

Requirements

Knowledge of key SaaS metrics (e.g. ARR, churn, net revenue retention) and cost modelling in a technology environment Proven experience in financial business partnering, with the ability to explain complex financial concepts in simple terms Strong analytical and modelling skills, with experience supporting investment decisions and managing budgeting processes Excellent collaboration and communication skills, with experience working with senior stakeholders across teams High attention to detail, with the ability to identify performance drivers and make actionable recommendations.

Why You'll Love Working with Us


As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.



We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

Time Off & Work-Life Balance


? 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days!

? Days of Difference - Up to 3 extra days off for volunteering.



Financial Well-being & Security


? Pension Contributions - 5% employer match to support your future.

? Income Protection - Up to 75% salary cover for long-term illness.

? Life Assurance - 4x salary tax-free lump sum.

? Critical Illness Cover - 25,000 lump sum (extendable to dependents).


Health & Perks


? Private Medical Insurance - Fast access to private healthcare.

? Health Cash Plan - Claim back physio, therapies & more.

? Dental Insurance - Cover for routine & emergency care.

? Affinity Groups - Join employee-led communities.

? Bounty Bonus - Refer a friend & get rewarded.


At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.


We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.


If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.