Job Description

Senior Fulfilment Lead

- Help Build a World-Class Global Brand

Are you a high-performing fulfilment pro who thrives under pressure and takes pride in getting things done -- no matter what?

We're looking for a

Fulfilment Lead

to take full ownership of dispatch and inventory at one of the fastest-growing sports memorabilia brands in the world. This is a hands-on role for someone who holds themselves to the highest standards and doesn't clock out until the job is done. You will initially own the entire logistics and fulfilment operation yourself & as the business grows, this position will evolve into a team to which you'd be expected to lead.

You'll be responsible for making sure our world-class products are picked, packed, and delivered -- fast, accurately, and on time. Expect early mornings, late finishes, and weekend work when needed -- we move quickly, and so should you.

If you're organised, driven, and ready to lead from the front, we want to hear from you.

About the Company

We are the

champion retailer of 100% authentic signed sports memorabilia

, proudly partnering with some of the

biggest sporting stars in the world

. As the

highest-rated sports memorabilia company on Trustpilot globally

, we've built a strong reputation through premium products, passionate fans, and a relentless focus on customer satisfaction.

We are a

fast-growing business

with a proven track record and bold plans for the future -- and we're just getting started.

Our Vision

We are on a mission to become a

worldwide leader in the sports memorabilia industry

by delivering:

Consistently high turnover and profit growth Five-star customer service and world-class staff The most

exclusive range of signed items

available anywhere A truly

global brand presence

Our Culture

Respect

Energy

Positivity

Drive & Ambition

Go the extra Mile

Feedback is kindness

Team first - 'We not l'

Ownership & Responsibility

The Role

Prepare, process & dispatch all customer orders accurately & on time to meet delivery deadlines Uphold quality standards, focusing on security, presentation & the condition of every item dispatched Liaise with customer service, framing & sales teams to quickly resolve any order or delivery issues Push beyond regular hours when needed to ensure urgent orders & high volumes are handles without delays Support other departments such as framing, goods-in as needed dependent on business demands
We hold high standards -- and we're looking for someone who is ready to

exceed

them. In return, you'll receive:

A competitive salary Performance bonuses and growth incentives The chance to grow your career with a

market leader

A front-row seat as we scale into a

worldwide brand

Job Type: Full-time

Pay: 35,000.00-40,000.00 per year

Benefits:

Casual dress Company events Company pension Employee discount Free parking On-site parking Store discount
Application question(s):

Our company success revolves around our Points of Culture ... especially Extra Mile, Ownership, Positivity and Drive. Tell me how these resonate with you and convince me that this is you. We're looking for people who are willing to go the extra mile. This role can require evening and weekend work. How comfortable are you in stepping up when the job demands it?
Work Location: In person