Job Description

Description

Contract duration:

12 months fixed term contract

Location:

Poole, Unit 1

Diversity matters

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.



The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The role

The Senior Gift Designer plays a crucial part in the ongoing success of any individual gift or range. This role works closely with the Category Lead, Gift Design Lead, Gifts Project Manager, buying team, designers (freelance or internal), artworkers, suppliers and support teams to ensure seamless development and delivery.




This role also includes development of Cultural Holidays. Working closely with the Category Lead to source and brief talented external designers who celebrate and observe the occasion. This part of the role will continue to strengthen the Gifts category by offering an authentic gifting experience to our customers and make gifting available to everyone.




The Senior Designer is able to step in when the Gift Design Lead is out of office, managing conversations with external designers, third party stakeholders and is also able to give feedback and development to peers and other team members.

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

This role is central to the creation and execution of our global gift ranges, requiring a blend of creative direction, project management, and cross-functional collaboration.

Product Development & Creative Direction

Lead the conceptualisation and creation of diverse gift collections, including culturally relevant holiday ranges, working closely with the Gifts Project Manager and Category Lead. Initiate and drive design workshops with Global Design teams to develop country-specific and worldwide gift ranges, capturing and implementing necessary design changes for future success. Research and curate essential design references, including packaging and gifting trends, to inform new work and identify emerging designers for collaboration. Contribute design expertise and provide targeted, constructive feedback to the in-house design team, steering design development alongside the Gift Design Lead and Creative Category Lead. Collaborate closely with the R&D Packaging and Buying teams to innovate new box concepts, finishes, and production techniques.

Project Management & Execution

Develop and manage comprehensive project timelines, proactively communicating schedule changes to all necessary teams and ensuring designers adhere to deadlines. Create detailed design briefs for both internal and external (freelance) designers, finalising all necessary details, including licensing, copy, and sample organisation in accordance with regulatory requirements. Facilitate the artwork process, including proofing, checking, and approving design finishes and print set-up in collaboration with relevant designers. Oversee the creation of physical mock-ups for final sign-off, ensuring quality and timely delivery with support from junior team members. Maintain clear communication with the Artwork team throughout projects, ensuring timely asset sharing and adherence to production timelines.

Team Collaboration & Mentorship

Cultivate and maintain strong, long-lasting relationships with designers, communicating design briefs effectively to both in-house teams and freelancers alongside the Gifts Design Lead and Creative Category Lead. Support the professional development of Junior Designers through targeted one-to-one or group training, with guidance from the Gifts Design Lead. Assist in the coordination and execution of creative workshops for gift development, including supporting the Midweight Designer with concepts, brief creation, and delivering feedback for the UK open call. Manage team resources by taking responsibility for ordering necessary materials, supported by the Midweight and Junior Designers. Demonstrate project leadership and the ability to take ownership of projects when required, leveraging support from the Creative Lead and Gift Design Lead.

Skills, Knowledge and Expertise

Expert design skills with a keen eye for layout, colour and typography. Expert knowledge of design packages including; Photoshop, Illustrator and InDesign. Collaborative and able to communicate clearly and professionally. Passion for design and able to impart knowledge and skills to peers or those at a Junior level. Strong leadership and communication skills. Able to manage, work to and communicate timelines, ensuring deadlines are met.

Benefits

25 days holiday plus bank holidays 6 months of full pay for parental leave (primary caregiver must qualify for SMP) Enhanced paternity leave
Bonus scheme Day off for weekday birthdays Holiday purchase scheme 50% discount on Lush products and spa treatments Cycle to work scheme Discounted rail and bus season tickets Employee assistance programme We're 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well. Support groups, film nights, yoga, meditation sessions and much more + Tailored gender affirming care qualifying period/hours required



We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.

About Lush

Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.

Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold 'naked' to the customer without any packaging.



We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!



Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.