Job Description

Please note that we are unable to provide Sponsorship for our Healthcare Assistant and Support Worker roles.
Please note that in order to attend the event you must submit an application to this post. Walk-ins will not be accepted.
Are you passionate about Healthcare? Are you a Healthcare Assistant, Carer or Support Worker who enjoys making a positive difference?
East Kent Hospital University Foundation Trust are now recruiting Band 3 Healthcare Support Workers for William Harvey Hospital in Ashford and Kent & Canterbury Hospital in Canterbury.
If successful, you will be invited to an Assessment Day at the Kent and Canterbury Hospital on Fri 7th November 2025 9am - 4pm
The majority of positions are likely to be within our Surgical, Medical and Admission wards as well as the Emergency Department. Full-time and part-time hours (minimum 30 hours per week) are available but nursing is carried out 24 hours a day 7 days a week 365 days a year, so we do require full flexibility from you.
Main duties of the job
The NHS is currently experiencing a unique situation with unforeseen challenges the likes of which have never been seen before, East Kent Hospital University Foundation Trust is the largest employer and largest provider of health care in the area and has risen to the challenge admirably. We have always firmly believed that developing our staff is key to both our success and our future which is why there are now a multitude of career opportunities available to our Healthcare Support Workers via the apprenticeship route, should you wish, making these posts the first step on your pathway to a career in health.
You may have come for a job but you'll stay for a career!
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.
Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.
We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
NHSEI have always been clear that staff have a professional duty to get vaccinated and it remains our best line of defence against COVID-19. As such NHS organisation including Primary Care, are encouraged to continue engaging with and supporting their staff to inform their decisions in order to drive vaccine confidence, protect themselves, patients, and everyone else. NHSEI has produced COVID-19 vaccine communication materials.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability
Details
Date posted
13 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum (pro rata if applicable)
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
344-HCSW1025B3
Job locations
Trust wide
Ashford
TN24 0LZ
Job description
Job responsibilities
Please scroll down to access the full and Person Specification located in 'supporting documents'. Job description
Job responsibilities
Please scroll down to access the full and Person Specification located in 'supporting documents'.
Person Specification
Experience
Essential

• Basic computer/keyboard skills
• Experience of working with people ideally in front line patient care

Desirable

• Previous experience as an HCSW in an acute hospital

Qualifications
Essential

• Holds GCSE A-C or level 2 equivalent in Maths and English
• Completed Care Certificate
• Holds a level 3 qualification in Health & Social Care or equivalent

Desirable

• Knowledge of care and related procedures, skill in clinical observations, knowledge of relevant legislation; short courses to undertake patient and clinical care duties, completion of a competency-based workbook

Other Requirements
Essential

• Flexibility and openness to working in a range of areas. Flexibility with shift/working patterns to meet the service

Knowledge
Essential

• Be aware of and adhere to the Trust's Values and Behaviours
• Knowledge of the Data Protection Act, CNORIS, Caldicott Guidelines and local policies regarding confidentiality and access to medical records.
• Knowledge of the Health and Safety at Work Act 1974

Personal/professional attributes
Essential

• Effective communication and organisational skills
• Kind, compassionate and caring. Ability to deliver high quality care
• Demonstrates patient focused approach
• Professional approach demonstrating: ability to work as part of a team; honesty and integrity; respecting equality and diversity
• Keen to develop knowledge and skills for personal and professional fulfilment

Person Specification
Experience
Essential

• Basic computer/keyboard skills
• Experience of working with people ideally in front line patient care

Desirable

• Previous experience as an HCSW in an acute hospital

Qualifications
Essential

• Holds GCSE A-C or level 2 equivalent in Maths and English
• Completed Care Certificate
• Holds a level 3 qualification in Health & Social Care or equivalent

Desirable

• Knowledge of care and related procedures, skill in clinical observations, knowledge of relevant legislation; short courses to undertake patient and clinical care duties, completion of a competency-based workbook

Other Requirements
Essential

• Flexibility and openness to working in a range of areas. Flexibility with shift/working patterns to meet the service

Knowledge
Essential

• Be aware of and adhere to the Trust's Values and Behaviours
• Knowledge of the Data Protection Act, CNORIS, Caldicott Guidelines and local policies regarding confidentiality and access to medical records.
• Knowledge of the Health and Safety at Work Act 1974

Personal/professional attributes
Essential

• Effective communication and organisational skills
• Kind, compassionate and caring. Ability to deliver high quality care
• Demonstrates patient focused approach
• Professional approach demonstrating: ability to work as part of a team; honesty and integrity; respecting equality and diversity
• Keen to develop knowledge and skills for personal and professional fulfilment

Skills Required