Job Description

Are you looking for a job that can make a real difference to people's lives?
We are looking for enthusiastic, compassionate, and hard-working individuals that also believe in our Trust Values, 'Supportive, Respectful, Innovative & Collaborative'
University Hospital Bristol and Weston (UHBW) are looking for Band 3 Senior Healthcare Support Workers (SHCSW) in a variety of Wards and Theatre opportunities.
You will be required to be fully flexible across all shift patterns, including weekdays, weekends, nights and bank holidays. 23hours per week is the minimum for a part-time role.
Previous hospital healthcare experience is essential.
Good academic qualifications are required for this role, please see job description.
We currently have positions within
Theatres
Emergency Department & ICU
Outpatients & Day Surgery
Surgical & Medical Wards
Please note, this role does not currently meet the salary requirement for certificate of sponsorship. From the 9th April 2025, the minimum salary required for a Skilled Worker visa became 25,000 per year. While this role may be offered at a higher point on the pay scale depending on relevant NHS experience, most new starters are appointed at the bottom of the band, which does not meet the new salary threshold.
Short-listed candidates will be invited to interview on Wed 26 Nov.
Main duties of the job
Working as a Healthcare Support Worker on the adult inpatient wards and Theatres you will be involved with direct patient care whilst maintaining the privacy and dignity of patients. You will be working alongside a registered Nurse to provide essential; nursing care for adult patients. You will be helping your patients (both male and female) with daily living tasks, including such washing and going to the toilet (hygiene & continence) or helping with their meals (nutrition).
Helping with mobility needs and providing pressure area care.
Providing patients and their families with emotional support.
Undertaking "one to one observation" for patients who present a high risk due to their clinical condition.
Helping to maintain a ward environment is clean and safe preventing infection and falls.
Full details can be found on the attached
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 15,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Details
Date posted
27 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per Annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
387-SHCSW-NOV-GW
Job locations
Bristol Royal Infirmary
Upper Maudlin St
Bristol
BS2 8BJ
Job description
Job responsibilities
Working Hours: 37.5hrs per week (full time) or 24hrs per week (part time)
You will be working on an inpatient ward, and you will be required to work long shifts (12hours) which include days/nights, weekend and Bank Holidays.
This is physically demanding role and you will be on your feet for long periods.
This is an emotionally demanding role and requires you to adapt quickly to the constantly changing clinical demands on an acute inpatient ward.
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Shortlisted applicants will be contacted by email to arrange interview or assessment centre.
Job description
Job responsibilities
Working Hours: 37.5hrs per week (full time) or 24hrs per week (part time)
You will be working on an inpatient ward, and you will be required to work long shifts (12hours) which include days/nights, weekend and Bank Holidays.
This is physically demanding role and you will be on your feet for long periods.
This is an emotionally demanding role and requires you to adapt quickly to the constantly changing clinical demands on an acute inpatient ward.
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Shortlisted applicants will be contacted by email to arrange interview or assessment centre.
Person Specification
Knowledge and Experience
Essential

• Be able to work as a member of a team
• Experience of time management and prioritising work
• Understands and committed to a caring approach to patients & relatives
• Experience of providing care in a healthcare or social setting

Qualifications and Training
Essential

• One of the following ? Level 3 (SCQF - 6): - City and Guilds 3 ? NVQ 3 ? BTEC National Diploma ? Experience equivalent to the above qualifications
• Level 2 Functional skills in English and Math's, or equivalent
• Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) or equivalent experience

Skills and Abilities
Essential

• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• Demonstrate an awareness of healthcare work and policies and procedures
• Committed to providing high quality patient care
• Ability to work with minimum supervision to a high standard
• IT skills, basic word, Email, keyboard skills
• Ability and willingness to undertake appropriate training within given time frames
• Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need
• Able to demonstrate calm, caring patient manner / attitude
• Enthusiasm and commitment to working within the healthcare setting
• Able to meet the physical and developmental demands of the role

Person Specification
Knowledge and Experience
Essential

• Be able to work as a member of a team
• Experience of time management and prioritising work
• Understands and committed to a caring approach to patients & relatives
• Experience of providing care in a healthcare or social setting

Qualifications and Training
Essential

• One of the following ? Level 3 (SCQF - 6): - City and Guilds 3 ? NVQ 3 ? BTEC National Diploma ? Experience equivalent to the above qualifications
• Level 2 Functional skills in English and Math's, or equivalent
• Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) or equivalent experience

Skills and Abilities
Essential

• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• Demonstrate an awareness of healthcare work and policies and procedures
• Committed to providing high quality patient care
• Ability to work with minimum supervision to a high standard
• IT skills, basic word, Email, keyboard skills
• Ability and willingness to undertake appropriate training within given time frames
• Flexible and adaptable to change, able to work a range of shifts and moving across wards/unit dependant on clinical need
• Able to demonstrate calm, caring patient manner / attitude
• Enthusiasm and commitment to working within the healthcare setting
• Able to meet the physical and developmental demands of the role

Skills Required