Job Description

About the Role

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Join Us as Senior HR Operations Manager


Location: Leeds Salary: Competitive + exceptional benefits, Contract Type: Full-time and Permanent

Why This Role Matters

As we continue to grow and evolve, we're looking for a passionate and experienced Senior HR Operations Manager to lead the charge in shaping our HR operations. This is a high-impact role where you'll drive operational excellence, lead a small but mighty team, and collaborate across the business to deliver best-in-class HR processes, policies, and systems.


You'll be at the heart of our people strategy--ensuring our benefits are industry-leading, our payroll runs like clockwork, and our HR infrastructure supports a thriving, inclusive workplace.

What You'll Be Doing

You'll lead and inspire a team of two, working closely with the wider HR function and key stakeholders to deliver seamless HR operations. Your responsibilities will include: Designing and implementing effective HR policies, procedures, and pay structures Managing our company vehicle fleet in line with safety and commercial standards Enhancing our total benefits offering to attract and retain top talent Leading annual HR processes including surveys and pay reviews Overseeing payroll operations and mitigating business risk Building strong relationships with internal teams, external providers, and trade unions Ensuring pension administration is accurate and compliant Staying ahead of legislative changes (e.g. gender pay reporting, national living wage)

Who You Are

You're a strategic thinker with a hands-on approach. You bring emotional intelligence, commercial acumen, and a passion for people. You'll thrive in a fast-paced, growing environment and be confident influencing at all levels.

You'll need to show:

Proven experience leading HR and Reward & Recognition teams Strong understanding of HR legislation and regulated environments A track record of driving change and operational excellence Excellent stakeholder management and communication skills Analytical thinking and a solutions-focused mindset Confidence, diplomacy, and resilience in challenging situations Tech-savviness, especially with Microsoft Office and HR systems A commitment to corporate social responsibility and ethical decision-making

What We Offer

We believe in rewarding our people with more than just a salary. Here's a snapshot of our standout benefits:

Core Benefits:

Bupa private medical cover
4x salary life assurance
Royal London pension scheme Car lease via salary sacrifice*
Enhanced maternity/paternity/adoption pay Free Company Shop membership

Lifestyle & Wellbeing

25 days holiday + bank holidays Holiday Flex - buy extra days*
Discounts at top retailers Simply Health cashback & virtual GP
Cycle to work scheme*
Taste Card & Tickets for Good

Career & Support

Training & development opportunities Employee Assistance Programme Service recognition Flexible working patterns Wellbeing support Free Will service Subsidised sick pay cover

Benefits require completion of a 12-week probationary period before they can be accessed.

Benefit subject to deduction not taking colleague below National Living Wage