Job Description

At Help for Heroes, we help the Armed Forces community live well after service.


Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.


And who are we you're wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).


As One Team we share a philosophy - I.C.A.R.E. It's the way we walk and talk, the way we interact with others and how we approach everything we do. We are:


Innovative - Collaborative - Authentic - Resourceful - Energetic.


We have an incredible opportunity for a

Senior Insight Analyst

to join our team

on a 12 months FTC

.


Please see below for more information on what just might be your future role.

About You

Are you looking for an opportunity to use your data and analysis skills to make a real difference to the lives of our Armed Forces Community?


Are you ready to support the charity with accessing the right data to make evidence-based decisions? If yes, then we want to hear from you.


We are looking for a creative and innovative Senior Insight Analyst to join our Data, Insight and Research team on a 12 month Fixed Term Contract.


You will be experienced in working with stakeholders to sort through the data that can make a real difference in their operational and strategic decision making. You will have experience of building reports in tools such as PowerBi or Tableau, using Data Visualisation techniques to make these reports accessible and engaging for non-technical audiences. You will also have someworking knowledge of SQL to allow you to investigate the data that exists and to define requirements for our data engineer to action.



You'll enjoy working with a range of internal and external stakeholders, using strong communication skills to help them scope their strategic needs, and learn how to use data, embracing our mission to make sure our insights are accessible and meaningful to those who may have limited experience of using insights. In addition to your strong analysis and numeracy skills, you will be great at planning, able to work autonomously on multiple projects, using your good reasoning and judgement to make effective decisions.


If this sounds like you, then we want to hear from you!

About the Role

This 12 month Fixed Term Contract will work alongside our Leadership and Recovery teams to provide the data that will help us achieve our Livewell 2032 strategy to ensure that we are inclusive of all cohorts within the Armed Forces Community and remove barriers to support.


As Senior Insight Analyst you will work alongside a dedicated Project Manager to facilitate access to the right data, from internal and external sources, to support with understanding these cohorts, and inform decisions on how to effectively reach and support those in need.


You will work closely with a range of teams, including Insight, Digital Services, Recovery Services and Fundraising teams to understand what data is needed to inform decision making, and provide engaging and accessible tools, as well as providing support and training to use these reports.

About the Team

This role sits within our Data, Insight and Research team. This is an exciting time for the team, which is relatively new, as we establish and develop this function within the charity, directly leading into our LiveWell Strategy. As a growing team we are transforming the way data and insight are used within the charity, supporting the organisation with becoming insight-led. We are a passionate group, sharing our skills to provide our internal stakeholders with the insight expertise to inform their decision making, whether this comes from our own data, external research or research that we will commission and deliver. We work closely together, to complement the skills and knowledge that working across the charity brings. We celebrate our successes and value the different perspectives, learning from each other and developing new ideas.

Salary: Up to 44,654 DOE

Location: Remote

Hours: 35 per week, Monday - Friday

Contract type: 12 Month Fixed Term Contract

Closing date: 6th July 2025

Please note: This vacancy may close earlier than the advertised closing date if a high volume of applications is received, so we encourage early submissions.

Help for Heroes value diversity and inclusion and welcome applications from candidates with diverse backgrounds.


The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.