Job Description

Job Advert

Job Title

: Senior Insurance Administrator


Location: Salisbury

Company:

Fexco Property Services

Type of Employment:

Full Time, Permanent

Job Purpose:

This role will be responsible for Engineering and D&O insurances for the Fexco Property Services (Management) Ltd - previously Remus division. This role will also be responsible for the management of all insurance claims on behalf of and against clients.

Main Duties and Responsibilities:

Advisory -

Answering clients' queries in relation to insurance cover Assisting Property Managers with insurance queries. Drafting responses to clients, insurers and brokers Providing training, support and advice to the company in all insurance related matters, ensuring that these are reported and escalated as necessary to the insurers accordingly. Dealing with any Professional Indemnity Liability Claims for the Company

Insurance Coordination -

Liaising between insurers and client directors in respect of insurance renewals and any subsequent increases or savings detailed within the renewal documentation Liaising with brokers and recommending new introducers, subject to approval of the Chairman Obtaining alternative insurance cover tenders for Block, Engineering, Director & Officer, Public Liability and Material Damage Insurance Obtaining quotes placing new business with insurers and arranging renewals for: Engineering, Director & Officer, Public Liability Ensure that all policies are suitable for the clients' requirements making sure also, where possible, that the best interests of the Company are protected and a subrogation waiver is included

Claims Handling -

Managing claims team and ensuring the appropriate fees charged to client upon settlement.Is this time costs. Making sure, where possible, that the best interests of the Company are protected. Ensuring that Claims Handlers are dealing with claims efficiently at all times Notifying Insurers of any new claims. This will include providing full details of claims to the insurers/brokers, liaising between insurers and Property Managers, record and information gathering and responding to claimant solicitor's letters.

Administration -

Updating Qube and other internal systems when insurances are renewed, ensuring that the relevant documentation is filed appropriately Processing renewal papers for Chairman's review, including preparation of Insurance Renewal Checklist for each policy. Distributing copies of insurance Schedules to lessees Where the company has arranged the insurance for a client, send renewal documentation to client directors in accordance with FCA procedures Distributing engineering reports to the relevant Property Manager

Person Specification:

Essential -

CII Diploma CERT in Insurance, or equivalent Sound understanding of FCA compliance requirements A full understanding of the residential property insurance market Customer awareness and client focussed Strong communication skills, both written and verbal Excellent time management and an ability to meet deadlines A willingness to learn new skills and take CII exams

Desirable -

Pre-existing knowledge of block and other property insurance Experience of residential property administration, in particular, a sound understanding of residential leases and their legal provision
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.


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