Job Description

Description

Our Corporate IT Team

As a vital part of the Engineering department, our Corporate IT team does more than just solve technical issues - we empower every single person at FreeAgent to do their best work. We are the trusted partners who provide the right kit, ensure seamless access, and proactively keep the business running like clockwork. Valued across the company, we're the go-to experts dedicated to making sure our colleagues can innovate and succeed in a smooth and secure tech environment.

The role

Are you an IT leader who loves getting hands-on as much as you love strategy? Do you thrive in a friendly, collaborative culture where you can make a direct and lasting impact? If you're ready to take ownership and guide the technological future of FreeAgent we're Hiring.



We're looking for a proactive and passionate IT Manager to lead our small, but vital, Corporate IT team. This isn't just a back-office role; you'll be a visible and influential leader, working with everyone from our newest hire to our senior leadership team. You'll have the autonomy to shape our IT roadmap, mentor a talented team, and be the go-to expert for the technology that powers our entire company.

Day to day your role will involve:

Lead & Mentor:

You'll guide and develop our brilliant IT team, fostering a supportive environment through regular one-on-ones and clear direction

Be the Architect:

You will design, drive, and own the IT strategy, acting as a key technical consultant across all business departments. Your vision will directly influence our success

Steer the Ship:

From managing our key vendors and budgets to overseeing the IT helpdesk, you'll ensure our daily operations run flawlessly and efficiently

Drive Key Projects:

You will lead critical internal IT projects from the initial idea right through to successful delivery, ensuring we're always improving

Ensure We're Secure & Resilient:

You'll be crucial in protecting our business, contributing to security policies and disaster recovery plans to safeguard our critical services

You

Ideally you'll have:

Proven experience leading and managing an IT team. A strategic mindset, with the ability to roll up your sleeves and solve complex technical problems. Excellent collaboration skills, with experience building strong relationships and communicating effectively across all business levels. A deep understanding of macOS, iOS, and Google Workspace management. Hands-on experience with Apple hardware management tools, Jamf Pro is a big plus. Experience managing IT policies, budgets, and vendors.
Please also make sure you're familiar with the hiring process for this role so you can ensure your application contains all the information we need.

Our work life ?

We believe in a strong work-life balance, we don't work long hours (35 hour working week), and we have a fabulous Edinburgh HQ expertly designed for collaboration including high-quality A/V equipment to provide a great experience for distributed teams.


At FreeAgent, we support each other and operate a no-blame culture. Our mindset is: work hard, be nice to people, and the rest will sort itself out!

Work pattern for this role

This is a permanent, full-time role (Monday to Friday, 9am to 5pm).



The role is based in our Edinburgh office, with some flexibility for occasional home working, though you'll spend most of your time on site.

Perks

The salary band for this is

58,000 - 68,000

per annum.



Our starting salaries typically leave some opportunity for growth within the band as salaries are linked to performance expectations to nurture our culture of fairness, learning and development.


We pride ourselves on creating a fantastic place to work, with benefits and perks including (but not limited to!) the following:33 days holiday (and an extra day for each year you're with us) Flexible/hybrid working Private health care Life assurance 5% matched pension contributions Summer 4 day weeks (giving you 8 additional days off!) Buy-as-you-earn share schemes Sabbatical leave (unpaid) Cycle to work scheme Wellness webinars Focused learning time and learning budgets Volunteering day
Find out more about our benefits package here!

About FreeAgent

FreeAgent aims to remove the stress and pain of dealing with business finances. From the very beginning in 2007, our aim was to create a product that would make an impact and improve the lives of micro-businesses in the UK. Now FreeAgent is one of the UK's most popular online accounting software providers, with over 200,000 customers.

Not to blow our own horn ... but in 2024 we won the UK Customer Experience silver award for 'Customers at the Heart of Everything'. ICB LUCA Awards also named FreeAgent the 'Friendliest Software of the Year' in 2024 for the fifth time (following wins in 2019, 2020, 2022 and 2023). The list could go on!

From hiring our very first employee back in 2008, we've grown to over 250 employees who all share the same vision and values. Find out more about what it's like to work here on our Life at FreeAgent blog. If you still have questions, email talent@freeagent.com

FreeAgent is an equal opportunities employer, and we invest in our people and culture to ensure we have a happy, diverse and high-performing team. We strongly encourage applications from people with varied backgrounds and perspectives. All applicants are considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, age, disability, family or parental status.



We hope the detail in our job advertisements is informative but not limiting. Research shows, and we've observed, that underrepresented groups are less likely to apply for a role without meeting all of the criteria listed. If this feels relatable we'd encourage you to apply, even if you think there may be areas for development.