Job Description

About MedBrief

MedBrief is the UK's leading medico-legal technology provider, streamlining the litigation process through a secure SaaS platform that connects medical experts and legal professionals. We operate across the full lifecycle of a medico-legal case--from record collection to report sharing--and are backed by a multinational team of developers, clinicians, and specialists.

The Role

We are seeking a technically capable and compliance-savvy Senior IT Manager to oversee our core IT infrastructure, service delivery, and cybersecurity functions. This role is ideal for an experienced IT professional who thrives in high-responsibility, hands-on environments with minimal layers of bureaucracy.

What You'll Do

IT Operations & Service Delivery

Manage networks, servers, and ITSM platforms (e.g. JIRA Service Desk, ManageEngine). Ensure high availability, performance, and security of all IT systems. Lead IT support, backup solutions, and incident/request resolution. Develop and maintain DR/BC protocols.

Cybersecurity & Compliance

Implement and audit against ISO 27001, GDPR, and Cyber Essentials Plus. Own cybersecurity policies, incident response, and vendor security assessments. Maintain documentation for compliance and audit readiness.

Strategic Planning & Projects

Drive adoption of emerging technologies, including AI and automation tools. Create and execute IT project roadmaps and business cases. Support departments in aligning IT systems with operational needs.

Stakeholder & Vendor Engagement

Collaborate with internal teams and leadership to deliver IT solutions. Oversee vendor contracts, procurement, and budget tracking. Ensure service quality and security compliance among third-party providers.

What You'll Need

Must-Have Skills

5-10 years in IT management, operations, or systems administration. Experience with Microsoft 365, Active Directory, VPNs, firewalls (e.g., Sophos), and Cloudflare. Strong knowledge of ITSM, DR/BC practices, and security frameworks (ISO, GDPR, CE+). Hands-on capability with network/server support and issue resolution. Experience managing IT budgets and procurement.

Preferred Extras

Certifications: ITIL, CompTIA Network+, Microsoft Azure Administrator. Familiarity with Agile/SCRUM, SIEM systems (e.g., Azure Defender), and automation tools. Experience with ERP, CRM, BI platforms, or Microsoft Power Platform scripting. Azure cloud platform knowledge.

Why MedBrief?

Join a fast-growing, innovation-driven company making a tangible impact in the legal and healthcare space. Collaborate with a skilled, passionate team across tech and clinical domains. Work in a hybrid model with flexibility and autonomy. Gain exposure to cutting-edge technologies in a security-focused environment.
Job Types: Full-time, Permanent

Pay: From 35,000.00 per year

Additional pay:

Performance bonus Yearly bonus
Benefits:

Casual dress Company pension Private dental insurance Private medical insurance Profit sharing Sick pay Work from home
Schedule:

Monday to Friday Weekend availability
Education:

Master's (required)
Experience:

Network administration (firewalls, VPNs, LAN/WAN): 5 years (required) ITSM tools (e.g. JIRA Service Desk, ManageEngine): 5 years (required) Active Directory: 5 years (required) Backup and disaster recovery (DR/BC): 5 years (required) Sophos or security software & Risk assessment and mitigation: 5 years (required) Cloudflare or similar CDN/security tools: 5 years (required) Cybersecurity policy implementation & Cyber Essentials Plus: 3 years (required) ISO 27001 compliance & GDPR compliance: 3 years (required) IT management & IT budget management: 5 years (required) ITIL framework knowledge or certification: 5 years (required) Server & SIEM systems (e.g. Azure Defender for Cloud): 5 years (required) Certifications: ITIL, CompTIA Network+, Azure Administrator: 3 years (required)
Work Location: Remote

Reference ID: IT.003