Job Description

Senior IT Specialist - Operations
London (Hybrid - 3 days office / 2 days WFH)
50,000-55,000 per annum + bonus
Certus Recruitment is partnering with a global organisation to appoint a Senior IT Specialist to support and enhance core infrastructure operations across EMEA and Asiana, from a London headquarters base. This is a hands-on role for an experienced operations professional who wants to combine day-to-day stability, project delivery, and stakeholder-facing work within a modern hybrid setup.
The opportunity

• Take ownership of key infrastructure components (servers, networks, storage) to keep systems secure, resilient, and high performing.
• Act as an escalation point for complex operational issues, ensuring minimal disruption to business users across multiple regions.
• Contribute to upgrades, migrations, and rollouts, working closely with central IT and regional stakeholders.
• Work from a London office three days per week, with two days WFH as part of a balanced hybrid model.

What you will do

• Monitor, maintain, and optimise infrastructure, including patching, capacity, and performance tuning.
• Provide advanced support on escalated tickets, system administration, and network troubleshooting.
• Implement and uphold security, compliance, and data protection controls in line with corporate standards.
• Coordinate with external vendors and contractors on services, implementations, and support activities.
• Partner with business units across EMEA and AsiaPac to translate requirements into effective technical solutions.

What you bring

• 5-7+ years in IT operations within an enterprise environment, covering servers, networks, and security.
• Strong experience with cloud technologies, virtualisation, and enterprise applications.
• A relevant IT or Computer Science degree (or equivalent experience) plus ideally certifications such as Microsoft, VMware, Cisco, or AWS.
• Confident communication skills and the ability to work effectively with international stakeholders.

Reward, benefits and culture

• Alongside a base salary of 50,000-55,000 plus bonus, the successful candidate will enjoy a well-rounded benefits package designed to support wellbeing, development, and work-life balance. Key highlights include:
• 25 days' annual leave, plus a range of special leave options including study leave, public duty leave and volunteering leave.
• Life assurance and income protection, with optional private medical insurance, healthcare cash plan, and critical illness cover (taxable benefits).
• Pension scheme, eyecare support, and a Cycle to Work scheme.
• Staff development opportunities with access to LinkedIn Learning and a Wise & Well wellbeing programme.
• Perkbox membership, Employee Assistance Programme (EAP), and a season ticket loan to support daily commuting.
• Employee referral bonus scheme and a supportive, learning-focused culture.

Certus Recruitment Group is an established and experienced specialist consultancy providing GTM, and IT recruitment services to the technology sector throughout the UK, Europe, North America, and Australia

Skills Required