Job Description

Band 3 Senior Learning Administrator 22.5 hours per week



An exciting opportunity has arisen for a part time Senior Learning Administrator to join a small administration team within the award winning Practice Development Team. The Practice Development Team consists of Practice Development Leads for clinical skills, apprenticeships, preceptorship and Practice Education Facilitators. This role will involve providing clerical support to the Practice Development Team.



The Practice Development Team support staff in developing essential skills required in practice and supporting high quality clinical placements for pre-registration students and apprentices.



As Senior Learning Administrator supporting the team your role will involve, responding to telephone and email queries with clinical staff and universities, ordering stationery, data inputting and spreadsheets and compiling data to support the Project Coordinator.



The ideal candidate will be educated to GCSE Level and have an NVQ Level III in Business Administration/Customer Service or equivalent portfolio of experience. They will be able to produce high quality accurate work, prioritise work to meet deadlines, use own initiative, and have excellent communication and organisational skills. They will have a calm and professional manner and possess excellent customer service skills.



Working hours will between Monday to Friday, office hours.



Maintain effective processes for the management of information within the databases.



Manage enquries from staff (face to face, email, phone) around suitable training activities



Manage course bookings from staff and ensure records are updated accurately



Provide day to day management and support to team members and deal with complex issues as required



Support engagement with training by working proactively to issue reminders, following up DNA's and targeting staff who are required to attend



Provide a full secretariat service to meetings e.g. agendas, minutes, action plans



Provide support to staff to engage with accessing appropriate courses



Contribute to the ongoing development of the processes/procedures within the administrative function to ensure efficient and effective service provision



Ensure there is the provision of up to date information on training activities for staff e.g. intranet content



Carry out routine office procedures e.g. post, photocopying, scanning, saving documents



Provide an administrative service to staff within the team e.g. preparing course packs, photocopying materials, preparing registers



Collate and analyse evaluation data and provide information to relevant team members



Deal with procurement processes e.g. purchase orders, invoices



At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.



Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':



Being a clinically led organisation Quality and safety at the heart of our Trust A positive patient experience every time A great place to work Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.



Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.



Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.



Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.



If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.



Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies .



Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information



Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.



For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:



Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure

the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.



If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro - Tel:

0300 123 1999, or email: helpline@nacro.org.uk

Unlock - Tel:

01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website



The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check:

18 + Administration cost of 3.85 = 21.85. Deducted at 6.85 from 1st month salary and 5 deducted from salary over following 3 months.

Enhanced Check:

38 + administration cost of 3.90 = 41.90. Deducted at 11.90 from 1st month salary and 10 deducted from salary over following 3 months.



As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.



A lease car may be available for this position; further details will be provided upon appointment if applicable.



27-day holiday scheme rising to 33 after 10 years



Flexible working Scheme



Excellent opportunities for development



Competitive NHS Pension scheme



Access to NHS discounts with retailers and leisure companies



EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems



These schemes are subject to availability