Job Description

About Us

Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.



Our central team covers the full spectrum of skills needed to bring each concept to life - from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We're not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry's finest. We love what we do and are proud to be included in the Sunday Times Best Places to Work 2024




With a total of 18 incredible venues throughout the UK, and a further 13 around the globe, we have ambitious plans and are passionate about developing new and exciting products, which means we're always growing and looking for passionate people to join the family.

The Job

The success of our guest experience is dependent on our amazing people; their knowledge of how to do their roles; their understanding of our many products and their dedication to personal success and development. As such, the standard of Training they receive and development opportunities they are offered not just when they join, but ongoing in their role and for their career is critical. The People function develops and co-ordinates development and training programmes across the organisation and leads our development academy for our venues.


Key to the success of our learning and development programmes is consistency of delivery therefore the People team are responsible for the creation and embedding of frameworks and programmes that are simple, consistent, capable of scale and effective across a multi-site, environment.


The Senior Learning and Development Manager ( 12 month Maternity cover) will help plan, prioritise and develop new engaging and imaginative training programs and initiatives, ensuring that these programs and initiatives are consistent with the business overall strategies, objectives, and needs. You'll manage a team and work closely with senior leaders to help our people grow, with a focus on improving hospitality service, leadership skills, and employee engagement throughout the business.

Key responsibilities will include:

People Development


Lead, motivate, inspire and develop the L&D team

Driving the learning programme and defining the capability strategy to deliver across the venues Managing our L&D strategy & initiatives across all of our venues Understanding and translating the business objectives, designing programmes and support to enhance the business' capability

Building on and executing specialist training programmes for specific areas of the business Leading relationships with our external L&D providers

Overseeing the utilisation of the LMS to support, drive and deliver learning

Responsibility for learning & development across international venues Driving & developing a suite of innovative training and development tools for our head office and Venue Management teams

Managing the development of our existing academies & programmes

Identification and creation of potential future academies & apprenticeship programmes

Manage the development framework which can be tailored for individual development needs be utilised across all areas of the business

Create and deliver content for the development workshops

Sign off all content created by L&D team

agreed success measures: Evaluating capability gaps and recommending new tools and methods

Product Training


Lead the L&D team to work alongside the People and Operations teams ensure consistent delivery of training on all products in venue in line with brand strategy and training best practice

Implement agreed evaluation of product training and deliver providing reports to management and product owners

Lead our new venue opening training

Learning & Development Frameworks & Systems


Ensure that each role has a clear development pathway with robust selection, evaluation and graduation at all levels

Working with the People team and Operations team to managing standard frameworks, systems and processes that guarantee consistency and ease of delivery, are relevant to the audience, geared for success and impact, with clear KPIs and reporting

Manage processes and systems to support and manage the full product learning suite

Oversee the L&D team our on-line training ensuring that training is fit for its audience and supports our in-venue trainers

To be successful in this role, you'll have:

Experience of working as a Senior Learning & Development Manager within the hospitality industry

Essential previous experience of managing a team

Essential minimum experience of 3 years working operationally in a senior role

Essential experience in both FOH & BOH operations

Essential full understanding of kitchen operations

Experience of having facilitated, developed and managed Training and Development programmes

Previous experience of Learning Management Systems, a good understanding of Mapal One an advantage

Experience of setting up training academies and apprenticeship programmes preferred

Experience of having worked in an organisation of high growth and fast pace A creative thinker staying at the forefront of new practices. You will be able to adapt and adopt to the needs of the industry and our internal needs with the experience and confidence to recommend new ways of doing things

Great knowledge of a variety of training methods and development software Strong Project Management skills and knowledge

A love of communication and demonstrable experience of delivering innovative and effective training and development programmes and workshops

What you'll get

Competitive pay Annual bonus 33 days annual leave inclusive of Bank Holidays Fusion working (our team are regularly in our venues, working collaboratively in our bright offices in Angel, or focusing on individual projects with work from home Thursdays) Staff discount in all venues (50% off Sunday, Monday, 25% off Tuesday - Saturday, and free game hire) Private healthcare Regular team socials Monthly learning and development classes, quarterly teambuilding events Summer and Christmas socials Help @ hand 24/7 health support Free access to therapy, nutritionists, and physiotherapists Weekly lunch in venue




Here at Red Engine, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you're passionate about contributing to a culture of inclusion and collaboration, please apply.


INDHEADOFFICE