Job Description

Why join us?:

DWF are seeking a highly skilled and experienced Senior Legal Operations Consultant to join our Legal Operations & Technology Consulting (LOTC) team.



Our Legal Operations & Technology Consulting team is a developing global team, dedicated to enhancing the efficiency and effectiveness of legal departments worldwide. Our team works with a diverse range of clients, providing innovative solutions to complex legal and operational challenges.



This role will be working within a team that provides legal operations and legal tech consultancy services to DWF's clients, with the key responsibility being the provision of consultancy advice directly to clients and project management of such consultancy projects. The team support clients in delivering their operational transformation projects, mapping existing workflows, identifying process improvements and the technology tools that will be best suited to their use cases and project managing the implementation of such changes.



We are very open to flexible working in this role and will adopt a hybrid approach working from any of our UK office locations. Due to the nature of this role, there will be travel required to meet with clients and attend industry events and project meetings.


Responsibilities:
Design, manage and lead workshops tailored to legal operations and/or technology transformation, clearly mapping processes, identifying process improvements and best practice options to advise clients effectively. Provide clients with expert advice on optimizing legal operations and implementing technology solutions to enhance efficiency. Lead and manage complex legal operations and technology consulting projects from inception to completion, ensuring they meet deadlines and budget constraints. Oversee the creation and presentation of proposals to prospective clients, including appropriate pricing models and tailoring solutions to meet their specific needs. Develop and maintain strong relationships with clients, understanding their needs and tailoring solutions accordingly. identify new business opportunities and expanding the firm's presence by identifying and pursuing work winning opportunities. Provide training and support to junior consultants, helping them develop their skills and knowledge.

What will help you succeed in this role? :

Essential

Strong background in legal operations, process mapping, needs analysis, technology requirements, operational design, process re-engineering, change management and transformation implementation. Deep understanding of legal technology solutions and the ability to work with global clients to deliver exceptional results. Comfortable presenting our services, preparing and negotiating project scope and pricing proposals. Ability to plan and deliver work winning campaigns, securing new consulting work. Experience working within the legal services market and knowledge of the provision of legal services either within a law firm environment or within an in-house capacity. Strong project management skills, with the ability to manage multiple projects simultaneously. Comfortable leading and managing teams remotely on the delivery of projects. Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships. Flexibility to travel as required to meet with clients and attend industry events.

Desirable

Experience working with global clients and managing cross-functional teams. A background knowledge of a variety of legal operational areas is a great advantage. Familiarity with mapping tools such as Visio or use of Miro boards and other collaborative tools. Good understanding of legal tech tools such as contract lifecycle management, document automation, expert logic systems and machine learning/AI.

What we offer?:

We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.



We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn't align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.


About us:

DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.