Job Description

Job Title:

Senior Lettings Negotiator

Location:

St Albans & Hertford, Hertfordshire, United Kingdom

Job Type:

Full Time, Permanent

Salary:

30,000 to 35,000 OTE

About Frosts Estate Agents

Frosts Estate Agents are proud to be one of the leading names in residential property sales and lettings. We have built a trusted reputation for delivering exceptional service, expert advice, and outstanding results. As we continue to expand, we are looking for an ambitious

Senior Lettings Negotiator

to join our successful team and take their lettings career to the next level.


This is an exciting opportunity for an experienced

Senior Lettings Negotiator

who thrives in a fast-paced environment and wants to play a key role in a growing lettings department.

Key Responsibilities of the Senior Lettings Negotiator

Leadership & Team Support:

As a

Senior Lettings Negotiator

, you will guide and support junior lettings negotiators, acting as a mentor and role model. Assist with onboarding and training new team members. Help the Lettings Manager improve processes and boost performance through coaching and feedback.

Lettings Management & Negotiation:

The

Senior Lettings Negotiator

will manage a portfolio of rental properties, ensuring high occupancy rates and excellent landlord relationships. Lead negotiations, conduct rental valuations, and prepare tenancy agreements. Arrange and carry out property viewings, securing tenants efficiently and professionally.

Client Relationship Management:

Build and maintain strong relationships with landlords and tenants as a trusted

Senior Lettings Negotiator

. Act as the main point of contact for all client queries, resolving issues quickly and professionally. Deliver outstanding customer service to secure repeat business and recommendations.

Business Development:

The

Senior Lettings Negotiator

will help drive new instructions by identifying and engaging prospective landlords. Attend viewings, valuations, and networking events to grow your client base. Contribute ideas to the lettings strategy and support wider business development goals.

Compliance & Administration:

Ensure all property listings, tenancy paperwork, and agreements are accurate and compliant. The

Senior Lettings Negotiator

will handle reference checks, inventories, and tenancy documents with care and attention to detail. Stay up-to-date with lettings legislation and ensure full compliance at all times.

Performance & Reporting:

Meet and exceed individual and team lettings targets as a results-driven

Senior Lettings Negotiator

. Track KPIs, report to management, and provide market insights. Recommend improvements and help implement solutions to support departmental success.

What We're Idealy Looking For in a Senior Lettings Negotiator

Minimum 2-3 years' experience in a lettings role, ideally at Senior Lettings Negotiator level or ready to step up. Proven leadership skills, with experience mentoring or guiding team members. Excellent communication, negotiation, and relationship-building abilities. Highly organized and able to manage multiple priorities in a fast-paced environment. Confident using property management software (e.g., Reapit, Alto, or Jupix). Full UK driving licence preferred (location dependent). ARLA Propertymark qualification is desirable but not essential.

What We Offer Our Senior Lettings Negotiator

Competitive base salary plus uncapped commission. Clear career progression opportunities into lettings management or branch leadership. Ongoing professional training and development. Pension contributions and additional job-related benefits. A supportive, collaborative, and energetic team environment. Regular incentives, rewards, and performance bonuses.

How to Apply

If you're an ambitious

Senior Lettings Negotiator

ready to grow your career with one of Hertfordshire's most respected estate agencies, we'd love to hear from you.


Apply today to join Frosts Estate Agents as our next

Senior Lettings Negotiator

and make your next move your best move yet.