Job Description

Cardiff

We're looking for a Senior Motor Underwriter to join the team at Admiral Money!


Role Overview


We're looking for a proactive and supportive individual to help drive the daily operations of our underwriting team. This role plays a key part in fostering a positive, high-performing work environment through training, coaching, quality assurance, and continuous feedback. If you're passionate about team development and operational excellence, we'd love to hear from you.


Key Responsibilities


Oversee daily workflow by assigning cases, managing team administration, maintaining housekeeping standards, and monitoring the team inbox. Support team members in strengthening their underwriting expertise and decision-making capabilities. Identify training needs and coordinate relevant sessions to enhance team performance. Deliver coaching and constructive feedback, including monthly quality assurance reviews. Manage daily referrals, ensuring timely responses to queries, escalations, and exception agreements. Assist the Team Manager with key tasks such as return-to-work interviews, one-to-one meetings, and holiday request reviews.

What We're Looking For


Proven experience in AFSL underwriting. Strong knowledge of motor insurance products. A commitment to fostering a positive team culture and promoting staff engagement. Deep understanding of underwriting rules and processes, with the confidence to challenge and improve them. Familiarity with Pan Credit and Halo operational dashboards. Ability to work independently with excellent time management and organizational skills. Confident decision-maker with a constructive and positive approach. Quality-focused with a willingness to give and receive feedback effectively. Successful completion of probation. Strong verbal and written communication skills across all levels of the organization

If you would like to arrange a POC please reach out to Kyle Hughes, or the Talent Acquisition contact for this position, Eden Davies


Salary, Benefits and Work-Life Balance


At Admiral, we are proud to be a diverse business where we put our people and customers first. We want you to have an element of freedom to define a working lifestyle that supports this, so we accommodate flexible hours wherever possible. If you have any queries regarding flexible working, you can email your Talent Acquisition colleague here.


Overall package is negotiable dependant on your experience. Due to the sheer variety of opportunities within Admiral, we understand that it can sometimes be confusing as to what "level" of role is being advertised compared to your current job. If you're unsure whether the role can match or better your current package, and would like to talk to us about this, here to email your Talent Acquisition colleague.