Job Description

Xeinadin - Top 20 Accountancy Firm - UK & Ireland

Role:

Senior Office Administrator

Location:

Cardiff

Who Are We?

Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy.

Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms.

Our regional offices of over 2500 colleagues operate in collaboratively, combining collective expertise to maximise potential.

About the Role:

Join our team as a Senior Office Administrator! Reporting to the Area Practice Manager, this role combines administrative, organisational, and relationship management responsibilities. Ideal for a detail-oriented individual who thrives in a dynamic environment, you'll play a key role in ensuring the smooth running of operations within a leading accountancy group.

Key Responsibilities:

Manage phone calls, ensuring professional and timely responses. Chase clients for required books and records to meet deadlines. Oversee scanning, filing, and organisation of documents. Support the onboarding process for new clients, maintaining compliance with Xeinadin guidelines. Finalise and distribute accounts and personal tax packs to clients for approval. Assist the Hub Credit Controller in resolving debtor queries. Process invoices, write-offs, and WIP adjustments. Apply for HMRC and Companies House authentication codes. Allocate disbursements to clients and manage payments over the phone. Process and reconcile office petty cash and handle cheque payments. Schedule client appointments and coordinate the safe return of books and records. Maintain an inventory of IT equipment, including laptops, issued to team members. Order office supplies and manage stationery stock. Provide project support to the Area Practice Manager as required.

Key Requirements:

Proven experience in administration and a fast-paced environment Very high level of attention to detail and accuracy Proficient with Microsoft Excel, Word, Outlook etc. Excellent time management skills - handling multiple and varied deadlines concurrently Must be able to meet administrative deadlines

Additional Requirements:

Be able to work independently as well as part of a team Organised, proactive, reliable and self-motivated Confident communicator with personnel at all levels within the business, both written and verbal

What We Offer:

Joining our team comes with a range of benefits, including:

A welcoming, inclusive work environment where your talents are truly valued. Hands-on training and development opportunities to expand your skills and advance your career.

Join Our Team:

Ready to take the next step in your career? Don't miss out - apply now and become a valued member of our team!

Job Types: Full-time, Permanent

Benefits:

Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Life insurance Referral programme
Schedule:

Monday to Friday
Work authorisation:

United Kingdom (required)
Work Location: In person