Job Description

Details

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Reference number

401932
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Salary

40,661 - 50,472
Per Annum/Pro Rata
A Civil Service Pension with an employer contribution of 28.97%
GBP
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Job grade

Senior Executive Officer###

Contract type

Permanent###

Business area

Chief Operating Officer Group (COO) Commercial, Vaccines and Countermeasures Supply Countermeasures & Preparedness###

Type of role

Analytical###

Working pattern

Flexible working, Full-time, Job share, Part-time###

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Birmingham, Leeds, Liverpool, London -Canary Wharf (Core HQs)

About the job

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Job summary

You will be working within the ImmForm Business Operations Team, primarily ensuring the accurate and timely processing of vaccine uptake data for the National Immunisation Programmes, such as for Flu, RSV and MMR.


You'll be expected to ensure the accurate specifications for the collection of these national immunisation programme data; ensuring the commercial contracts are in place, that the 3rd party suppliers understand the requirements and provide accurate data for each campaign, and that these data are made available on the ImmForm platform for all key stakeholders.


In addition, you be expected to provide project management support to the team, to identify, investigate, and help implement process improvements to the team and you'll be required to provide data protection advice over the personal data processed by the ImmForm System and Service to the team and other internal stakeholders.


Lastly, you'll be required to provide support to the rest of the team as well as work closing with ImmForm's Technical Services' team to ensure the smooth running of the ImmForm Service and System.


We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.


UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

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Job description

To lead on collating vaccine uptake specifications, validating and processing the received vaccine uptake data, uploading these data into the ImmForm System and be able to investigate and respond to issues. Provide Second Tier support on the ImmForm Digital Platform. Showing relevant subject matter expertise and a detailed level of understanding Developing strategies to maximise data quality/data configurations and prevent data entry errors. Provide project management support for the process improvement and changes, including the assessment of risks, monitoring and reporting. Support the Operation Control Manager with progressing data protection and information security activities for both the ImmForm team and our key stakeholders where ImmForm provides a service. Deal and answer all non-clinical calls, providing accurate advice and following up as required, escalating any calls, providing accurate advice, and following up as required, escalating any calls requiring a clinical/specialist response to the appropriate programme team. Raise stories and bugs with the technical IT Team as appropriate to manage change requests and new requirements. Complying with records management, quality management and reporting regarding associated legislation and best practice. Identifying actual or potential incident and ensuring effective systematic communication to relevant colleagues. Assist manager to develop strategies to improve quality and ensure that deliverable outcomes are achievable with minimal bugs. Assist your line manager to create a dynamic and motivated team by coaching, as well as challenging and supporting individuals in the team, to enable their continued development. Line management of at least 1x HEO

For a full list of the main duties and responsibilities of the role, please refer to the attached .

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Person specification

Essential criteria

You will be assessed on the below 9 essential criteria, which have been selected from the Document.

Be able to work independently, have the experience to make decisions without seeking authority but with judgement to know when to escalate. Evidence of self-development; improving your skills and keeping your knowledge up to date. Problem-solving skills and the ability to think quickly and creatively when faced with a novel or unexpected issue. Ability to work under pressure and to tight timescales. Takes ownership of problems and proactively resolves technical problems, ensuring that technical solutions continue to meet business requirements. Takes full accountability for actions taken and decisions made. Managerial credibility, the ability to direct and organise teams. Accurate with an attention to detail. Clear and concise communicator, both orally and in writing, considering the best communication channel to use for the audience. IT skills - Microsoft Office experience, including Word, Outlook, Excel.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Benefits

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Alongside your salary of 40,661, UK Health Security Agency contributes 11,779 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97%

Things you need to know

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Selection process details

ImmForm Business Operations

The ImmForm Business Operations Team is essential in managing the setup, reporting, and strategic planning of vaccines, medical consumables, and vaccine uptake surveys. We ensure the smooth operation of the UKHSA ordering platform, a digital site for ordering vaccines and data collections related to vaccine uptake while maintaining ImmForm business operations.


Our responsibilities include the accurate setup and reporting of vaccines and consumables, crucial for pandemic preparedness and routine immunisations. We develop robust processes and data flows for managing these products, coordinate with UKHSA's Responsible Person for new or updated medicines, and handle MHRA Product Recalls.


Our strategic planning and business continuity efforts focus on enhancing operational efficiency and achieving business objectives. We maintain and update Business Continuity Plans to adapt to changes and ensure preparedness for future pandemic and incident responses.

We set the strategic direction for product configurations, training materials, and reporting requirements, ensuring accuracy from proof of concept to implementation and support. We also manage vaccine uptake collections, create specifications, and handle data queries.


Our team meets client needs with precise reporting configurations, including national data sets.


We manage role-based access for stakeholders and customers, carry out customer qualification, create accounts, handle changes, receive customer queries, and address customer complaints. We also initiate and enforce policies that align with organisational goals and regulatory requirements.


Our commitment is to ensure the efficient and effective operation of ImmForm Business Services, supporting the organisation's mission and maintaining high standards of performance and compliance.

All Vaccines & Countermeasures Delivery personnel to ensure all operational activities and processes adhere to Good Distribution Practice (GDP) standards, maintaining compliance and supporting the integrity of the supply chain.


This vacancy is using Success Profiles and will assess your Behaviours, Experience and Technical skills.

Stage 1: Application & Sift

Success profile

You will be required to complete an application form. You will be assessed on the listed 9 essential criteria, and this will be in the form of a:

Application form ('Employer/ Activity history' section on the application) 1000- word Supporting Statement

This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.


The Application form and Supporting Statement will be marked together.

Longlisting

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In the event of a large number of applications we will longlist into 3 piles of:

Meets all essential criteria Meets some essential criteria Meets no essential criteria

Please Note Only Pile 1 will be carried though to Shortlisting.

Shortlisting:

In the event of a large number of applications we will shortlist on:

Accurate with an attention to detail. Clear and concise communicator, both orally and in writing, considering the best communication channel to use for the audience Takes ownership of problems and proactively resolves technical problems, ensuring that technical solutions continue to meet business requirements. Takes full accountability for actions taken and decisions made.

The following Desirable criteria may be used in the event of a large number of applications / large amount of successful candidates.

Have an understanding of data protection and information security principles. Have an understanding of public health data systems with knowledge and experience of the emerging structures of public health and the work of other directorates.
Experience working closely with IT teams.
Experience using and promoting Quality Assurance processes to improve business outcomes.

If you are successful at this stage, you will progress to interview


Please do not exceed 1000-words. We will not consider any words over and above this number.


Feedback will not be provided at this stage.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any reasonable adjustments that could help you. An adjustment is a change to the recruitment process or an adjustment at work. This is separate to the Disability Confident Scheme. If you need an adjustment to be made at any point during the recruitment process you should contact the recruitment team in confidence as soon as possible to discuss your needs.


You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/

Stage 2: Interview

Success Profiles

You will be invited to a single remote interview.


Behaviours, technical and experience will be tested at interview.


The Behaviours tested during the interview stage will be:

Making Effective Decisions Working Together Managing a Quality Service Delivering at Pace

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.


Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Eligibility Criteria

External

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Location

Hybrid any Core HQ

This role is being offered as hybrid working based at any of our Core HQ's. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce.


As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQ's (Birmingham, Leeds, Liverpool, and London)


Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard

International Police check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.

Artificial Intelligence (AI)

Your application may be rejected and/or you may be subject to disciplinary action if evidence of plagiarism is detected. Examples of plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own.

Internal Fraud check

If successful for this role as one aspect of pre-employment screening, applicant's personal details - name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.



Feedback will only be provided if you attend an interview or assessment.###

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.###

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
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Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.###

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.###

Contact point for applicants

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Job contact :

Name : Chris Williams Email : chris.williams2@ukhsa.gov.uk
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Recruitment team

Email : chris.williams2@ukhsa.gov.uk ###

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints@ukhsa.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website: https://civilservicecommission.independent.gov.uk