Job Description

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Senior Operations Engineer

Job Requisition ID: 27850
Job Closing Date: 21/09/2025
Ipswich, GBR, IP1 3EP
Job Details
JOB BAND: D
CONTRACT TYPE: Full-time / Shift / 4 month Attachment (Paternity Cover)
DEPARTMENT: BBC Radio Suffolk
LOCATION: Ipswich
PROPOSED SALARY RANGE: 48,700 - 53,750 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.
Purpose Of The Role
BBC Radio Suffolk is right at the heart of the local community. Based in Ipswich we are looking for a Senior Operations Engineer to support the technology used by our production colleagues. You'll be enthusiastic, pro-active and a team player. Happy to work both in and out of the studio. This is a people-facing role, so you'll need strong interpersonal skills, working effectively with colleagues and contacts from both technical and non-technical backgrounds.
Why Join The Team
The Senior Operations Engineer works across every aspect of the station. No day is the same. Working on a local radio station you will be part of a small team that support each other and work together to get things done. You will be the "go to" person for your colleagues on the station for anything technical and as such will be highly-valued and respected.
Your Key Responsibilities And Impact
Based at BBC Radio Suffolk, you will normally be working office hours on weekdays. But as part of the wider BBC East Engineering team, you may be scheduled to work at other times, and provide support on other sites, to meet operational requirements.
As our sole on-site technical support in Ipswich, you will maintain a range of multimedia newsgathering, production, broadcast and IT equipment and offer technical advice to users.
You will be our on-site Outside Broadcast Engineer, helping to plan, organise and engineer events alongside local production teams.
You will report to our Team Leader, Operations Engineering, based in Cambridge.
Your Skills And Experience
Experience of broadcast engineering in a live transmission environment, combined with a good understanding of Broadcast & IT systems. You'll also have experience of planning, organising, rigging and engineering complex outside broadcasts and public-facing events. This role would be ideal for an existing Operations Engineer looking to step up from their current role.
ESSENTIAL CRITERIA:
1. Maintenance and repair of all broadcast facilities at Radio Suffolk.
2. To be the main technical point of contact on site for all production and on-air staff. Various technical facilities, equipment and advice needs to be made available to staff on an on-demand basis.
3. Outside Broadcasts. These vary from simple straightforward inserts right up to complex multi-mic flagship station-wide events.
4. Providing first and second line IT support. This ranges from patching the studio broadcast PCs to rebuilding PCs and laptops as necessary.
5. Proven ability to prioritise tasks according to service impact, and to work calmly under pressure.
DESIRED BUT NOT REQUIRED:
1. Ability to repair down to component level.
2. Able to program the BNCS Scheduler and having an input into local use of the Dira broadcast audio system when required.
3. Experience with planning and engineering complex outside broadcasts.
4. Submitting and approving a wide variety of IT Servicedesk requests.
5. Engineering BBC Introducing sessions which are typically broadcast live on a Thursday evening - sometimes from the studio and sometimes from a live music venue in Suffolk or Norfolk.
If you can bring some of these skills and experience, along with transferable strengths, we'd love to hear from you and encourage you to apply.
Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.
For further information on the role please e-mail julian.keogh@bbc.co.uk the Operations Engineering Team Leader for Cambridge
Disclaimer
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.
For any general queries, please contact:
Redeployment
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
Information at a Glance
This is your BBC
At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain.
Life at BBC
Here you will benefit from:

• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.

Benefits may vary if you are joining on an FTC basis.
Learn more about life at the BBC and our values in our candidate pack.
You belong
We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.
We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Find out more about diversity, inclusion and belonging in our strategy below.
Disability confident
We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss:
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BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
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Skills Required