Job Description

Senior Operations Manager

Location: Birmingham (hybrid)

Salary: Competitive

Drive high-impact automotive marketing operations at Accenture.

Join our Jaguar Land Rover team and lead the delivery of nameplate reveal content and strategic project milestones. This is a unique opportunity to work across global teams, manage complex timelines, and shape the future of automotive marketing.


At Accenture, we're dedicated to driving innovation, delivering excellence, and creating lasting value for our clients. Our culture is collaborative, diverse, and focused on helping people achieve their full potential.


As a Senior Operations Manager, you will be involved in:

Primary Focus

Own Stage Gate timings for end-to-end nameplate projects and escalate delivery risks Track and report on nameplate reveal content Communicate key deadlines and inputs across Accenture and JLR teams

Project Management

Forecast Demand Capacity and share updates with stakeholders Maintain dashboards to monitor project health Attend and lead client/agency briefings as the delivery expert

Accountability

Manage expectations and launch timings with JLR Present Stage Gate timings via Accenture Master Brief Project Response Identify and mitigate risks to delivery and SLA impact

Collaboration

Keep departments informed on project status and reveal updates Attend weekly launch meetings and global brand sessions Build strong relationships across Accenture Song and JLR teams


Sound working knowledge of all aspects of the marketing mix Experience working in an advertising agency is essential Innovative and strategic approach to problem-solving Flair for multi-tasking and handling a high volume of work efficiently and accurately Meticulous attention to detail Financial acumen including estimating and budget tracking Experience in a client-facing role Experience project managing global processes Adept at working effectively under pressure and meeting deadlines People management experience Excellent presentation and verbal/written communication skills Proficient using Microsoft Excel, Word and PowerPoint for Mac Understanding of a global account including roll-out to Markets Able to manage the expectations of multiple stakeholders, both internal and external Able to articulate and present ideas with conviction - excellent presentation skills (both in-person and via phone) A clear communicator, in person and writing Highly organised and flexible Automotive experience would be beneficial

What's in it for you

At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days of vacation per year, access to app-based fitness classes and discounts on a range of gyms, private medical insurance, and three days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Please note, the work location for this role will include a mix of working remotely, onsite at a client or in an Accenture office or center.