Job Description

Senior Operations Manager - HMO & Refurbishment Construction

Position: Senior Operations Manager

Sector: HMO Development, Property Refurbishment & Construction

Seniority: Executive / Senior Leadership

Employment Type: Full-Time

Reports To: Managing Director / CEO

Salary: 75,000-90,000 + Company Car + Profit Bonus

About the Role

We are seeking a highly experienced, strategically minded Senior Operations Manager to lead and scale our HMO and refurbishment construction operations. This role requires a proven leader with deep knowledge of property development, large-scale refurbishment projects, building compliance, and the unique demands of HMO conversions. The successful candidate will oversee operational strategy, programme delivery, compliance management, resource allocation, and contractor performance.

Key Responsibilities

Operational Leadership & Strategy
- Develop and implement the operational strategy for HMO and refurbishment construction projects.

- Lead cross-functional teams and drive continuous improvement.

- Report on progress, risk, financial performance, and operational KPIs.

Project & Programme Management
- Oversee full project lifecycles from acquisition to handover.

- Manage multiple high-value refurbishment and HMO conversion projects.

- Conduct site visits, inspections, and operational audits.

Compliance, Safety & Quality Control
- Ensure compliance with building regulations, HMO licensing, fire safety standards, and CDMregulations.

- Maintain health & safety performance and contractor compliance.

Financial & Commercial Oversight
- Manage budgets, cost control, forecasting, and procurement.

- Drive profitability across the project portfolio.

People & Performance Management
- Lead and mentor operations and site teams.

- Set and drive KPIs for project excellence.

Stakeholder Communication
- Liaise with investors, landlords, authorities, and supply chain partners.

- Maintain excellent communication across all stakeholders.

Required Experience & Qualifications

10+ years in construction operations or property development. Deep experience with HMO conversions and large-scale refurbishments. Strong knowledge of building regulations, licensing, fire safety, planning, and CDM. Proven leadership in multi-site construction management. Strong commercial and financial acumen. Qualifications such as SMSTS, NEBOSH, IOSH, RICS, or Construction Management degree areadvantageous.
Personal Attributes

Highly strategic and operationally disciplined. Exceptional communicator and leader. Solutions-focused with excellent problem-solving skills. Thrives in fast-paced, high-growth environments.
What We Offer

75-90k salary depending on experience. Company car. Profit-based bonus. Opportunity to shape and scale operations in a growing company. Professional development and leadership autonomy.
Job Type: Full-time

Pay: 75,000.00-90,000.00 per year

Work Location: In person