Job Description

Location:

Mold, Flintshire

Hours:

Full-time, Monday to Friday

Salary:

45,000+ per annum (depending on experience and qualifications)

About Sherratt Group Ltd

With over 50 years of experience, Sherratt Group Ltd is a trusted leader in grounds maintenance, arboriculture, and landscaping services across Wales and the Northwest.

We're proud to hold BS EN ISO 9001:2015 (Quality Management) and BS EN ISO 14001 (Environmental Management) accreditations -- demonstrating our commitment to quality, safety, and sustainability.

Our mission is simple: nurturing spaces, sustaining futures.

The Role

We're looking for a Senior Operations Manager to take overall responsibility for the efficient, safe, and profitable delivery of all operational activity across Sherratt Group Ltd.

You'll lead and support a dedicated team of Operational Coordinators, Administrative Staff, and Team Leaders across our Grounds Maintenance, Landscaping/Construction and Arboriculture divisions. The ideal candidate will be a proactive leader who can balance strategic oversight with hands-on operational management -- driving performance, safety, and client satisfaction.

Key Responsibilities

Operational Management

Oversee day-to-day operations across all service divisions. Ensure effective scheduling, resource allocation, and service delivery. Support site audits, toolbox talks, and safety and quality checks. Maintain strong communication between office and field teams.

Leadership & Team Development

Lead, mentor, and develop operational and administrative staff. Foster a collaborative, high-performing culture across all teams. Promote accountability, professionalism, and continuous improvement.

Process & Systems Improvement

Identify and implement operational improvements to boost efficiency. Integrate digital tools and automation to streamline reporting and workflows. Ensure operational processes, documentation, and compliance remain up to date. Oversee carbon reduction planning in line with environmental commitments.

Client & Stakeholder Management

Act as a senior point of contact for key clients and partners. Support Contract Managers in maintaining strong client relationships and resolving issues. Identify opportunities to strengthen and expand client partnerships.

Reporting & Strategy

Produce clear, accurate operational reports for senior leadership. Analyse performance trends and recommend improvements. Support long-term business planning, budgeting, and contract mobilisation.

Compliance & Risk Management

Ensure compliance with Health & Safety and environmental regulations. Oversee investigations and implement preventative measures.

About You

We're looking for someone who can combine operational expertise with strong leadership and commercial awareness.

Essential Skills & Experience

Proven experience in senior operations management - ideally in grounds maintenance, arboriculture, or landscaping. Supporting qualifications (or equivalent experience) Strong leadership and people management skills. Excellent communication, interpersonal, and negotiation abilities. Commercially aware with the ability to drive efficiency and profitability. Confident using digital systems, AI automation and reporting tools. Sound knowledge of ISO standards, H&S, and environmental compliance. Strategic thinker with excellent problem-solving and decision-making skills.

Why Join Us

At Sherratt Group, you'll join a supportive and forward-thinking team that values integrity, sustainability, and continuous improvement.
We care about our people and offer a positive working environment with meaningful benefits, including:

An extra day of annual leave for your birthday after two years of service A cashback healthcare plan e.g. dentist, opticians etc. Awellbeing and healthcare cover plan e.g. 24/7 access to a Doctor, online consultations, private medical care/investigation, free fitness workouts, discounts for known brands etc. Individual development programme Performance linked bonus Values driven business Award winning business Promotes the sustainability agenda Growth oriented Leading Grounds Maintenance and Arboriculture in North Wales and Cheshire Free on-site parking

Ready to make an impact?

Apply today with your CV and a brief cover letter explaining why you're the right fit for this role.

Job Type: Full-time

Pay: From 45,000.00 per year

Benefits:

Company pension Free parking Health & wellbeing programme On-site parking Private medical insurance Store discount
Work Location: In person