Job Description

ob Title: Operations Senior Supervisor(s)

Reporting to:

Operations Manager

Location:

JZ Flowers, Newport, (Just off the A62)

Working Hours:

15:30 - 00:00, rotating monthly rota (Sunday-Thursday, then Tuesday-Saturday)

Holiday Entitlement:

33 days (inclusive of bank holidays)

Pay:

34'000 - 36'000

Purpose of Role

To lead and oversee a multi-functional evening operation, acting as the primary escalation point and ensuring the timely and accurate completion of all final daily activities across departments. This includes ensuring adherence to schedules, maintaining standards, and effectively managing staff on shift.

Key Responsibilities

Collaborate with day-shift managers to ensure smooth handover and clear understanding of evening tasks. Coordinate final responsibilities across Online, Hygiene, and Logistics teams. Ensure online customer orders are completed and dispatched according to strict outload schedules. Submit final Finished Goods and Hydration stock counts to the Planning team by end of shift. Monitor the intake and outload schedules across site to meet planned logistics. Oversee evening hygiene operations across all relevant areas. Lead, support, and develop direct-report staff, maintaining a motivated and effective team. Deliver clear, concise communication to team members both verbally and in writing. Maintain a clean and safe working environment by upholding housekeeping standards. Provide long-term support for night operations during peak periods. Plan and conduct performance reviews in partnership with the Operations Manager. Complete all required administrative tasks and system updates in a timely and accurate manner. Manage the secure lock-up of buildings as needed. Address operational queries from other departments during the absence of day-shift management. Adhere to company policies and procedures as outlined in the Company Handbook. Undertake additional duties as required in line with business needs.

Knowledge and Skills Required

Proven experience in a senior, supervisory, or managerial role within a fast-paced operational environment Strong leadership and organizational skills Advanced English communication skills High level of computer literacy Effective problem-solving ability and the capacity to perform well under pressure Desirable: Knowledge of flowers and plants

Benefits

Competitive salary 34'000 - 36'000 33 days annual leave (including bank holidays) Company pension scheme Employee discount schemes Training and development opportunities Free on-site parking Health and well being support initiatives Opportunities for internal progression Enhanced maternity pay Free on-site gym Discretionary annual bonus scheme Critical Illness cover 75% of salary for 5 years Death in service - 4 times salary Salary sacrifice schemes
Job Types: Full-time, Permanent

Pay: 34,000.00-36,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site gym On-site parking
Flexible language requirement:

English not required
Schedule:

Day shift Holidays
Ability to commute/relocate:

Brough HU15 2FT: reliably commute or plan to relocate before starting work (required)
Experience:

Management: 1 year (preferred)
Work Location: In person