Job Description

Senior Parts Advisor - Sandicliffe Nottingham

Location:

Nottingham

Hours:

Full Time, Permanent

Salary:

29,500 - 34,300 OTE

Sandicliffe, one of the East Midlands' most established and trusted automotive groups, is looking for an experienced and driven

Senior Parts Advisor

to join our busy Nottingham dealership. This is an excellent opportunity for someone with strong parts knowledge, exceptional customer service skills and a passion for delivering high standards within a fast-paced environment.

About the Role

As a Senior Parts Advisor, you will play a key role in the smooth and efficient operation of our Parts Department. Working closely with the Aftersales team, technicians and trade customers, you will ensure that all parts enquiries, orders and stock movements are handled accurately and efficiently.

You will be responsible for providing expert guidance to customers, supporting junior members of the team, and maintaining a high level of organisation and professionalism within the department.

Key Responsibilities

Handling parts enquiries via phone, email and in person Identifying, sourcing and ordering vehicle parts using manufacturer systems Managing trade, retail and workshop parts requirements Maintaining stock levels, inventory accuracy and parts storage standards Supporting and mentoring junior Parts Advisors Preparing quotations and processing invoices Ensuring departmental KPIs, service levels and deadlines are met Building strong relationships with internal teams and external customers Upholding Sandicliffe's standards of customer service, quality and compliance

About You

Previous experience in a Senior Parts Advisor role Experience managing or supporting a small team within a parts or aftersales environment Strong technical and product knowledge within the automotive industry Excellent customer service and communication skills Highly organised with strong attention to detail Able to work well under pressure in a busy environment Confident using dealer management and manufacturer systems A proactive and collaborative team player Full UK driving licence

Why Sandicliffe?

Sandicliffe is a family-run business with over 75 years of heritage and a reputation for quality, trust and innovation. Our people are at the heart of our success, and we are proud to offer a supportive and inclusive working environment where your contribution is recognised and valued.

What We Offer

Competitive salary and bonus scheme 25 days' holiday plus bank holidays Employee discounts on vehicles, servicing and parts Pension scheme Cycle to Work programme Eyecare and wellbeing support Career development and manufacturer training Long service awards and recognition initiatives

Inclusion Matters

We welcome applications from people of all backgrounds and experiences. If you require adjustments during the recruitment process, please let us know so we can support you.

Apply Today

If you're an experienced and motivated Senior Parts Advisor looking to progress your career with a respected and forward-thinking group, apply today and join the team at Sandicliffe Nottingham.

Job Types: Full-time, Permanent

Pay: From 29,500.00 per year

Benefits:

Canteen Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Paid volunteer time Referral programme Store discount
Work Location: In person