Job Description

Senior Payroll Operations Manager#

Location

Manchester, GB#

Department Name

EM HRSS (348103) G5#

About Network Rail

Join Network Rail - Where People and Connections Matter



If you're ready to make a real difference, we'd love to hear from you!

#

Brief Description

About Shared Services

Our Shared Services team deliver specialist processes that have a direct impact on the performance of Network Rail, our customers and suppliers. These services include payroll, recruitment and onboarding, payables, receivables, financial accounting, reporting, controls and compliance, and helpdesk support.

What will you be doing?

As the Senior Payroll Operations Manager you will manage the full end to end payrolls for Network Rail and successfully deliver payroll strategic projects and automation projects to agreed timescales, budget, and quality in line with Network Rail standards and change governance.











#

About the role (External)

Main Responsibilities

1. Direct and lead a team of experienced payroll administrators and analysts responsible for periodic processing of all statutory and contractual arrangements in line with payroll regulations and processing deadlines.


2. Provide a professional, consistent, and effective payroll service for management, maintenance and operational employees using Oracle E-business system.


3. Support Head of Payroll to lead and deliver on strategic continuous improvement projects and automation projects within Payroll Shared Services in accordance with Network Rail and Route Services governance processes and standards.


4. Creating, maintaining, and driving credible plans along with pre-emptive and skilled risk management to avoid issues. Drive efficiencies and effectiveness, taking appropriate action to resolve issues and escalate as appropriate.


5. Deliver smooth implementation of key periodic and annual payroll activity, (including annual pay awards & PRP) processes, and reconciliation as per the Network Rail Shared Services calendar including tax and NIC reporting, finance reporting, third party deductions and payments.


6. Operate within the pre-agreed control framework; embed a control mind set amongst all stakeholders to reduce risk and control costs. Being the lead point of contact for internal and external audit continually reviewing the framework for adherence,


7. Develop and continually improve relations with key stakeholders including group taxation, financial accounting, Network Rail Shared Service teams and Technical Operations to define and embed a customer centric culture where all team members consider the impact on customers and their future requirements.


8. Maintain and manage customer escalations in respect of payroll related data within the agreed Service Level Agreements (SLA's) and Key Performance Indicators (KPI)

Essential


Knowledge and experience as a Project Manager within a similar operation

Extensive experience in payroll

Significant experience of managing teams in a complex regulatory environment manging multi contract variations Exceptional customer focus/engagement/stakeholder management skills Proven influencing, networking and stakeholder management skills at senior management level. Experience of delivery of process management and control governance

Experience of delivering continuous improvement programmes

Excellent communication skills


Desirable


Payroll Management Qualification or similar i.e. CIPP or CIPD

Experience of wider payroll processes (HMRC reporting Tax & NIC etc)
ORACLE eBusiness Suite experience or similar

Salary

: 55,596- 65,966 per annum

Closing date

: 05/08/2025. - Late applications will not be accepted.

This role requires working in the office 3 days a week

You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.



Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.*



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Senior Payroll Operations Manager#

Location

Manchester, GB#

Department Name

EM HRSS (348103) G5#

About Network Rail

Join Network Rail - Where People and Connections Matter



At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.



We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.



If you're ready to make a real difference, we'd love to hear from you!

#

Brief Description

About Shared Services

Our Shared Services team deliver specialist processes that have a direct impact on the performance of Network Rail, our customers and suppliers. These services include payroll, recruitment and onboarding, payables, receivables, financial accounting, reporting, controls and compliance, and helpdesk support.

What will you be doing?

As the Senior Payroll Operations Manager you will manage the full end to end payrolls for Network Rail and successfully deliver payroll strategic projects and automation projects to agreed timescales, budget, and quality in line with Network Rail standards and change governance.











#

About the role (External)

Main Responsibilities

1. Direct and lead a team of experienced payroll administrators and analysts responsible for periodic processing of all statutory and contractual arrangements in line with payroll regulations and processing deadlines.


2. Provide a professional, consistent, and effective payroll service for management, maintenance and operational employees using Oracle E-business system.


3. Support Head of Payroll to lead and deliver on strategic continuous improvement projects and automation projects within Payroll Shared Services in accordance with Network Rail and Route Services governance processes and standards.


4. Creating, maintaining, and driving credible plans along with pre-emptive and skilled risk management to avoid issues. Drive efficiencies and effectiveness, taking appropriate action to resolve issues and escalate as appropriate.


5. Deliver smooth implementation of key periodic and annual payroll activity, (including annual pay awards & PRP) processes, and reconciliation as per the Network Rail Shared Services calendar including tax and NIC reporting, finance reporting, third party deductions and payments.


6. Operate within the pre-agreed control framework; embed a control mind set amongst all stakeholders to reduce risk and control costs. Being the lead point of contact for internal and external audit continually reviewing the framework for adherence,


7. Develop and continually improve relations with key stakeholders including group taxation, financial accounting, Network Rail Shared Service teams and Technical Operations to define and embed a customer centric culture where all team members consider the impact on customers and their future requirements.


8. Maintain and manage customer escalations in respect of payroll related data within the agreed Service Level Agreements (SLA's) and Key Performance Indicators (KPI)

Essential


Knowledge and experience as a Project Manager within a similar operation

Extensive experience in payroll

Significant experience of managing teams in a complex regulatory environment manging multi contract variations Exceptional customer focus/engagement/stakeholder management skills Proven influencing, networking and stakeholder management skills at senior management level. Experience of delivery of process management and control governance

Experience of delivering continuous improvement programmes

Excellent communication skills


Desirable


Payroll Management Qualification or similar i.e. CIPP or CIPD

Experience of wider payroll processes (HMRC reporting Tax & NIC etc)
ORACLE eBusiness Suite experience or similar











#

How to apply (External)

Salary

: 55,596- 65,966 per annum

Closing date

: 05/08/2025. - Late applications will not be accepted.


Click

apply now

to apply.

This role requires working in the office 3 days a week

You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.

Network Rail Benefits

- To find out about what benefits we offer, click here


All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information


Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.*



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