Job Description

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Senior People Operations Manager

location_on
London hybrid - minimum 1 office day each week
30/07/2025


Senior People Operations Manager


Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.


Job details

Salary

55,000 to 60,000 per annum

Contractual hours

37.5

Basis

Full Time

Contract type

Permanent

Benefits

33 days' annual leave
Flexible working*
8 percent employer pension contribution or opportunity to continue NHS Pension
Free health cashback plan
Employee assistance programme
Learning and development opportunities

Department/team

People

Date posted

16/07/2025

Job reference

REQ000177


About the role

Annual leave:

33 days (plus eight bank holidays)

Benefits

:
enhanced maternity, paternity and adoption leave, and shared parental pay family-friendly policies 8% employer pension contribution (Aviva) or opportunity to continue NHS pension free health cashback plan (Medicash): employee cover plus up to four dependent children 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash)
access to a wellbeing app flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more
learning and development opportunities including bespoke training and access to LinkedIn Learning) commitment to employee health and wellbeing. we have a Menopause Friendly accreditation and are a Disability Confident employer

At Dementia UK we pride ourselves on creating the best possible experience for every member of our team, from their first interaction with us and throughout the employee lifecycle. As Senior People Operations Manager you will be responsible for leading the People Operations Team (POPs), overseeing the delivery of transactional People Team activity, including responsibility for our HR information system, and payroll and benefits administration.

You'll provide strong operational leadership, overseeing the administration of core employee lifecycle processes and effectively managing suppliers within the POPs remit. You will develop and coach the POPs team to ensure high-quality, consistent service delivery and a culture of continuous improvement.

You will be responsible for ensuring our payroll process is fit for purpose, overseeing monthly payroll checks and maintaining statutory compliance with HMRC and The Pensions Regulator. Alongside the Reward and Benefits Manager, you will lead on the annual salary review and job evaluation processes, and monitor trends and employee feedback to ensure our employee benefits remain competitive.

As a successful candidate, you will have extensive experience of managing a busy people operations team in the UK, with technical knowledge of HR systems, payroll and benefits, including pensions. You will posses strong knowledge of UK Employment Law principles as well as an awareness of GDPR and Internal Audit Compliance. You will be able to demonstrate an ability to deal with a busy workload and conflicting priorities in a calm and structured way, with excellent planning skills and IT literacy.

If you are a strategic thinker with a passion for empowering teams and driving exceptional employee experience, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It's important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you'd like support to make an application, contact

recruitment@dementiauk.org

.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

Please note that any decision on flexible working is based on business needs

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Senior People Operations Manager