Job Description

The Norfolk & Norwich University Hospital is a modern, forward thinking, large teaching hospital employing 10,000 staff & offering a full medical service to a population of over 570,000. It has strong links with both the School of Pharmacy with onsite teacher practitioner posts & the Medical School at the University of East Anglia.
The Pharmacy Department provides a fully comprehensive pharmaceutical service across the Trust and to several external community units. We are a large & very busy department with over 180 members of staff including Pharmacists, Pharmacy Technicians, Pharmacy Assistants, Science Manufacturing Technicians, Admin & Clerical staff. There are many varied roles & we all work as a team to provide the different functions & services whilst maintaining a high level of patient care.
Functions of the Pharmacy Department include the ordering, receipt, & supply of medicines to wards and departments throughout the Trust/external units. This includes dispensing for inpatients, outpatients, community units & supplying ward stocks averaging around 2,500 items a day. Wards & external units are provided with a clinical service with Pharmacists and Pharmacy Technicians an integral part of the multidisciplinary team. The Pharmacy provides Aseptic Services such as the preparation and supply of chemotherapy & other sterile products. We have a Quality Assurance team that works to ensure that our products are prepared & supplied to meet the highest quality standards.
Main duties of the job
The post holder will be responsible for the day-to-day support for pharmacy IT equipment (such as PCs, dispensing robot, label printers and bar code scanners) and to assist with the maintenance tasks to support the pharmacy stock control software with EPMA team, as well as other pharmacy software such as Prescription Tracking System, Pharmacy Powergate and Prisym. They will also be required to dispense inpatient, outpatient, community unit, self-medication wallets, discharge medication (TTOs) and controlled drugs (CDs) against previously clinically checked prescriptions. Training will be given to the successful applicant.
Full time hours of work will be 5 days a week Monday to Friday and 1 in 10 weekends with corresponding time off during the week. There is also a requirement to participate in the public holiday rota, currently minimum 1 per year. Rotas are subject to change at any time. Part-time hours/job share may be considered - please note any preference on your application.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details
Date posted
27 October 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 to 26,598 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
234-25-E0824-A
Job locations
Norfolk & Norwich University Hospital
Colney lane
Norwich
NR4 7UY
Job description
Job responsibilities
Our Trust values of People Focused, Respect, Integrity, Dedication and Excellence (PRIDE) are essential to a role working in the Pharmacy Department. We are a very busy, large department in a fast-paced teaching hospital. Therefore, the ability to be able to work under pressure and respond to a frequently changing environment is essential.

• To carry out under the direction, control and, where necessary, the direct supervision of a Senior Pharmacy Technician or suitably qualified person, the dispensing of inpatient, outpatient, community unit, self-medication wallets, discharge medication (TTOs), controlled drugs (CDs) and HIV pharmaceuticals against previously clinically checked prescriptions.
• To carry out under the direction, control and where necessary, the direct supervision of the Principal Pharmacist, EPMA, departmental support for computerised systems and robotics with the Pharmacy Department.
• To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Dedication, Integrity, and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Please refer to the for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 7114 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Job description
Job responsibilities
Our Trust values of People Focused, Respect, Integrity, Dedication and Excellence (PRIDE) are essential to a role working in the Pharmacy Department. We are a very busy, large department in a fast-paced teaching hospital. Therefore, the ability to be able to work under pressure and respond to a frequently changing environment is essential.

• To carry out under the direction, control and, where necessary, the direct supervision of a Senior Pharmacy Technician or suitably qualified person, the dispensing of inpatient, outpatient, community unit, self-medication wallets, discharge medication (TTOs), controlled drugs (CDs) and HIV pharmaceuticals against previously clinically checked prescriptions.
• To carry out under the direction, control and where necessary, the direct supervision of the Principal Pharmacist, EPMA, departmental support for computerised systems and robotics with the Pharmacy Department.
• To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Dedication, Integrity, and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Please refer to the for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 7114 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person Specification
Qualifications
Essential

• GCSE or equivalent passes in Maths, English and Science

Desirable

• NVQ Level 2 in Pharmacy Services

Experience
Essential

• Previous experience working in a pharmaceutical environment
• Experience of supporting IT systems and hardware

Skills / Aptitude
Essential

• Good communication skills - oral and written
• Able to work as part of a team with a flexible approach to duties

Attitude, aptitude
Essential

• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Person Specification
Qualifications
Essential

• GCSE or equivalent passes in Maths, English and Science

Desirable

• NVQ Level 2 in Pharmacy Services

Experience
Essential

• Previous experience working in a pharmaceutical environment
• Experience of supporting IT systems and hardware

Skills / Aptitude
Essential

• Good communication skills - oral and written
• Able to work as part of a team with a flexible approach to duties

Attitude, aptitude
Essential

• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Skills Required