Job Description

Assists gastro pharmacy helpline triage, including dealing with appropriate queries autonomously. Assists gastro pharmacy team with pre- and post-clinic activities. Assists gastro pharmacy team blood monitoring service, working with trained team members. To have responsibility for efficient and effective internal homecare processing to enable delivery and financial deadlines.



To facilitate smooth running of inflammatory bowel disease (IBD) multi-disciplinary team (MDT), meeting including pre-meeting organisation and post-meeting follow-up. Provides essential support in communications with both internal and external stakeholders. Resolves discrepancies and provides advice and assistance with queries when required. Medication ordering and dispensing of in-patient, out-patient and discharge prescriptions within the dispensary, outpatient clinics and ward level.



Assists the Principal Pharmacy Technician in prescription management and running of the IBD infusion clinic to ensure best use of high-cost drugs. Assists the specialist gastro pharmacy team with governance document development (e.g. SOPs), financial processes (including services such as Blueteq or equivalent) and service development initiatives. To use appropriate databases, ensuring accurate completion and appropriate content, plus support workload audit and management audits.



Be competent and accredited for dispensary roles. The ideal candidate will have experience in pharmacy and specialist MDT processes, demonstrate a proactive approach to problem-solving, excellent organisational skills, and the ability to work independently under minimal supervision. The candidate will mentor junior staff, facilitating their development towards advanced roles within the department.