Snappy Snaps Watford is looking for a confident and technically skilled
Senior Photo & Sales Assistant
to join our friendly, creative team. This role is ideal for someone who enjoys helping customers, is comfortable with photo/printing equipment, and is confident driving sales on the shop floor.
You will play a key part in daily store operations, technical production, customer service, and supporting the team to deliver a high-quality experience.
Key Responsibilities
Deliver outstanding customer service
Take professional passport and ID photographs
Operate printing/photo lab equipment
Produce high-quality prints, canvases, wall art & personalised gifts
Recommend and upsell products confidently
Support workflow, organisation, and stock management
Help maintain merchandising standards
Assist with training junior staff
Handle customer concerns professionally
What Makes You a Great FitTechnical Skills (Essential)
Comfortable using computers and learning new systems
Able to operate or quickly learn photographic & printing equipment
Good troubleshooting ability for minor technical issues
Strong attention to detail and quality control
Sales Skills (Essential)
Confident talking to customers and recommending suitable products
Proven experience in sales, upselling, or working to targets
Positive, engaging, and persuasive personality
Ability to identify customer needs and turn them into sales
General Requirements
Retail, customer service, or sales experience (essential)
Experience in a photo/print environment (preferred but not required)
Excellent communication and organisational skills
Calm under pressure; able to multitask
Reliable, punctual, and eager to learn
Photoshop knowledge is a bonus
What We Offer
Full training in photographic & printing services
Supportive, friendly team environment
Staff discount on all products
Clear progression opportunities
Competitive salary + potential performance bonuses
Job Types: Full-time, Part-time, Permanent
Pay: 25,400.00-27,500.00 per year
Ability to commute/relocate:
Watford: reliably commute or plan to relocate before starting work (required)
Application question(s):
Are you confident recommending and upselling products?
Can you describe a time you solved a technical problem at work?
Can you give an example of a successful sale or upsell?
Are you competent in Adobe Photoshop?
Work Location: In person
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