Job Description

Role Overview

: Based in our Bristol office, this is a key position within Transformation and Operations where you will be working with stakeholders across the firm, including Directors and Partners to establish and lead a centre of excellence for portfolio governance and delivery assurance.

The Senior PMO Manager will act as the 'air traffic control' for all activity entering and on the operational change runway, ensuring initiatives are prioritised, structured and resourced appropriately from inception through to completion. The role will ensure the portfolio delivers best practice, owning and embedding all governance frameworks, processes and documentation for change delivery, with a strong emphasis on strategic alignment, benefits realisation, risk and issue management and both delivery assurance and readiness.

Key Responsibilities:

Quickly build the necessary trust, credibility and relationships with internal and external stakeholders. Work in partnership with both the wider Transformation and Operations teams, and further stakeholders across the firm, to embed a strong culture of change governance and standards. Closely collaborate with the Senior Portfolio Manager to manage resource allocation across the portfolio, change requests to in-flight activity and that projects have continued alignment to the firm's strategy. Establish, own and manage the implementation of both benefits and risk and issue management policies, processes, tools and techniques. Define and develop the governance and standards, ensuring understanding and compliance through coaching and adapting approach to most effectively land the message. Facilitation of the key change committees and forums. Provide guidance on business case creation, ensuring clear scope from the outset, strategic alignment and measurable benefits. Own the reporting process, identifying the various audiences' requirements for clear and timely information, then creating the necessary templates and educating the wider teams on effective content creation. Strengthen the documents and templates for the project lifecycle, maintaining and developing all items, ensuring all materials, approaches and deliveries are aligned to the firm's values, tone of voice and professional standards. Implementation of tools and techniques to encourage, reinforce and measure desired behaviours. Be a model for high quality project management standards across the firm, develop, lead and implement processes, governance and documents in line with the firm's Operational Change Playbook.

Skills and Experience

Strong experience in providing delivery teams with extensive guidance and support on core governance, reporting and metrics. Establishing robust governance, reporting and standards quickly and effectively. Developing and managing change, resource, risk and issue management and benefit realisation processes. Analytical skills to enable managing multiple priorities, and problem solving to achieve high-quality outputs. Strong influencing and dynamic interpersonal skills. Ability to be comfortable with ambiguity and able to challenge the status quo confidently. Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely to a variety of audiences. Demonstrable understanding and awareness of different organisational change and process improvement models and approaches. Excellent communication, interpersonal, facilitation and presentation skills. Ability to think creatively and strategically and see the big picture. Excellent workload management and prioritisation skills.
Commercial awareness.

Your Team

As a forward-thinking law firm, change is a fundamental part of our TLT world. We have a dedicated team of project managers, business analysts, change managers and trainers to help us adapt and evolve in a seamless and effective way. This approach identifies efficiencies and commercial benefits for TLT while ensuring compliance with client and regulatory requirements. Providing end-to-end support on all major and complex projects, the team deliver remediation, client requests, operational changes, transformation and innovation projects and programmes.

About TLT

Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.


We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. TLT was named Law Firm of the Year at the Legal Business Awards 2023. This marks the third year in a row the firm has taken away this accolade in industry awards - having previously been named Law Firm of the Year at The Lawyer Awards in 2021 and the British Legal Awards in 2022.


Our purpose is to protect, prepare and progress our clients for what comes next and it's essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.

Our Benefits

We value our employees highly and we want you to feel valued. You'll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.


At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We're happy to talk about how flexible working can work for you and this role.


TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of disability, race, gender identity, sexual orientation, or any other characteristics protected by the laws in the locations in which we operate.


We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on Recruitment.Operations@TLT.com