Job Description

Details

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Reference number

441497

Salary

47,895 - 62,699
National 47,895-58,519, London 50,748-62,699


Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Grade 7
Level 2B

Contract type

Permanent

Business area

OFGEM - Retail - Pricing Strategy

Type of role

Policy

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.

About the job

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Job summary

Are you passionate about shaping policy that makes a real difference for consumers and the energy market? Ofgem is seeking a

Senior Policy Lead

to drive one of the key workstreams within our ambitious

Debt Strategy

, which aims to reduce the impact of energy debt on suppliers and consumers.


This is a high-profile role requiring strategic thinking, strong stakeholder engagement, and the ability to deliver complex policy solutions under pressure. You will lead end-to-end policy development, producing clear, evidence-based recommendations and drafting concise documents, including board papers and future strategy publications.


This role offers the opportunity to influence policy at a critical time for the energy sector, helping to protect consumers and support industry resilience. If you thrive on challenge and want to make a tangible impact, we'd love to hear from you.

Job description

Key Responsibilities and Outputs

Responsible for owning and managing one of the workstreams under the debt strategy, including end to end policy development and provision of high quality, timely and evidence-based policy options & recommendations Drafting of clear and concise documents, including board papers and supporting drafting for any future Debt Strategy publication Supporting and directing key workstreams and projects, including responsibility for internal and external stakeholder engagement by prioritising, scoping and delivering work. Engaging with legal, economists, subject matter experts in a challenging policy area combining regulatory social and economic considerations. Management of 1 Level 2A (HEO).

Person specification

Essential Criteria:

A solid understanding of the GB retail energy market, including key stakeholders, the regulatory environment, and the commercial and operational factors that shape consumer outcomes.

(LEAD)

Experience in engaging with and managing multiple stakeholders, building effective relationships, and maintaining clear and consistent communication across diverse groups.

(LEAD)

Experience of delivering fast?paced and complex policy development in a high?profile role, managing competing priorities and producing high?quality outputs under pressure. Demonstratable interest and/or experience of, public policy, the energy sector, or net?zero. Ability to analyse complex information, identify issues, and develop evidence?based solutions. Ability to manage different work activities or workstreams to keep projects on track and ensure timely delivery. Experience of compliance or financial resilience/ financial modelling

Behaviours

We'll assess you against these behaviours during the selection process:


Seeing the Big Picture Changing and Improving Communicating and Influencing Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:


You will be required to deliver a presentation at interview stage. Details of the presentation topic will be shared with the invitation to interview.

Benefits

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Alongside your salary of 47,895, OFGEM contributes 13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

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Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.
When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.


You will then be asked to provide a 1250 word 'personal statement' evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.


The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.


Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment , Civil Service Careers


The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn].



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : Chloe Baily Email : recruitment@ofgem.gov.uk
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Recruitment team

Email : recruitment@ofgem.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.




In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.