Job Description

About Us

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At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.

We're innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products.


Culture matters to us. Celebrated as one of the 'Sunday Times UK's Best Places to Work' companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.

Product Development Culture

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We are problem solvers, not ticket takers.


We champion creative problem-solving and value autonomy, trust, and impactful outcomes over rigid processes. Delivering improvements rapidly, we engage in iterative 6-week cycles, addressing user needs and enabling technical innovation - balancing technical debt, bugs, and team growth. We are a continuous delivery focused group, shipping changes to production 200+ times per month.


At our core is the customer. Every solution we deliver is crafted with customer success in mind, building relationships that go beyond transactions and ensuring that as team members, we all prioritise customer success in every aspect of our work. We build software that delivers value for our users and resist the urge to over-engineer our solutions. We let our users and the data tell us where we go next



You can learn more about our engineering culture manifesto here

Our Tech & Tools

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AWS, AWS Serverless, Azure AWS CDK for C#, SST ECS, Linux, Ansible, Packer New Relic, Insight Hub

Product Development Stacks:

Ruby, Ruby on Rails, Ember.js, javascript NodeJS, TypeScript, Angular, TailwindCSS .NET 7, Blazor WebAssembly Puma, Sidekiq Postgres, Redis GitHub, AzureDevOps, Slite, Slack

How You'll Make An Impact

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We are looking for a self-motivated product manager who can work alongside engineers in 6-week cycles. You will interact with customers and internal stakeholders to discover and prioritise opportunities for driving forward the quality and efficiency of our data migration and onboarding capabilities, before presenting solutions that will benefit both the customer and the business. You will rely on your toolbox of product management skills to define, refine, and present information to senior management.


As a senior team member, you will be expected to work with and mentor other product team members.

What You'll Do

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The Product Manager is responsible for developing and delivering a product strategy that helps us enable practices to provide a best-in-class experience to their patients, working alongside a team of engineers and designers.

Gain a deep understanding of customer needs through qualitative and quantitative methods, including customer interviews, market research, and data analysis. Break down high-level features into actionable requirements, use cases and workflows Tighten product feedback loops, including MVP, beta groups, and internal stakeholders Working closely with engineers and product designers at every stage of discovery, design & development Write market and product requirement documents Manage release notes and change-log communication to internal and external stakeholders Develop and maintain a deep understanding of our business objectives, product portfolio, and competition Manage stakeholder expectations and know when to say "no" Develop revenue models, as required Be a thought leader within Dentally in Product Management best practice Have a passion for developing and mentoring others in the team Demonstrate a hunger for learning and continuous improvement Demonstrate discipline and commitment to sustained and high-paced delivery cadence and processes required to support this

About You

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Seasoned

You've operated as a Senior Product Manager for several years and bring mature, end-to-end product experience.

Dynamic

You're comfortable working at pace, unfazed by ambiguity, and able to pivot quickly in a fast-moving product led company.

Problem-solver

You have a strong grounding in modern product discovery and delivery techniques.


You consistently identify solutions to complex, constraint-heavy problems and use sound judgment to evaluate trade-offs and risks.

Data-driven Communicator

You structure arguments in clear, data-informed written narratives that build credibility and alignment. You're happy with both sync and async comms styles.



You apply strong analytical skills to break down complexity and make informed decisions.

Collaborative Partner

You work effectively with engineers and designers in empowered squads.


You build constructive, trust-based relationships with cross-functional and company leaders.

Product-led Operator

You've operated in a product-led organisation, ideally one experiencing rapid growth and scale challenges.

Desirable Skills

B2B product experience


SaaS background


Familiarity with AI-powered tooling


Exposure to customer-onboarding-focused products

Our Values

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Community:

Each person is as important as the next > Open communication > Diversity & inclusion

Caring:

Corporate citizenship > Shared success

Career:

Ethics > Recognise creativity & encourage > People are our greatest asset