Job Description

RLDatix (RLD) is on a mission to help raise the standard of care...everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.



Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare...every day.



We're searching for a Skopje-based Senior Program Manager - Technical Delivery to join our R&D Program Management team, so that we can orchestrate complex, high-impact technical initiatives that advance our global platform. The Senior Program Manager will lead technical delivery across multiple engineering teams to ensure reliable, scalable, and timely outcomes that strengthen our mission of safer, better healthcare for all.

How You'll Spend Your Time

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Coordinate complex technical programs across multiple teams to align delivery with strategic objectives and timelines. Drive cross-team alignment by managing stakeholder communications, resolving conflicts, and facilitating consensus on technical delivery priorities. Lead technical design discussions and mentor team members to elevate advanced domain expertise, ensuring robust and scalable solutions. Implement best-in-class observability and monitoring practices to proactively detect and resolve system issues. Design and standardize sophisticated CI/CD pipelines to enable frequent, secure, and automated software releases. Navigate ambiguity by making informed technical decisions and adapting approaches in uncertain, evolving environments. Foster delivery excellence by demonstrating ownership, mitigating risks, and promoting continuous improvement across teams.

What Kind of Things We're Most Interested in You Having

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Demonstrated mastery of technical delivery across multiple programming languages, architectures, and domain-specific technologies. Proven ability to systematically investigate and resolve complex, cross-domain system failures using advanced debugging and diagnostic techniques. Expertise in designing, implementing, and scaling observability and monitoring frameworks, including distributed tracing and advanced alerting strategies. Hands-on experience architecting and standardizing advanced CI/CD pipelines and automated delivery processes across technical teams. Track record of delivering high-impact engineering outcomes, applying delivery excellence principles, and driving continuous process improvement. A knack for working collaboratively within global, cross-functional environments.
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.



RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.



As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to accessibility@rldatix.com .



Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.