Job Description

About the role...:

Are you a strategic leader with a passion for delivering exceptional Salesforce solutions? Cloud Orca is on the lookout for a Senior Project Manager / Head of Delivery to spearhead our client engagements and drive excellence across our delivery teams.

We're a fast-growing Salesforce consultancy dedicated to transforming businesses through intelligent CRM solutions. Our team thrives on collaboration, innovation, and a shared commitment to delivering measurable impact for our clients.

About the day to day...

As our

Senior Project Manager / Head of Delivery

, you'll be the driving force behind our project success. You'll lead cross-functional teams, manage client relationships, and ensure that every project is delivered on time, within scope, and to the highest standard.



You will:



Lead the end-to-end delivery of Salesforce projects across multiple industries with a focus on tier one projects/customers (for up to 10-15 projects) Develop and implement delivery frameworks, methodologies, and best practices Act as the primary point of contact for clients, ensuring satisfaction and long-term partnerships and senior escalation point for the team Manage project budgets, timelines, and resource allocation Provide weekly and monthly reports for senior management Mentor and support junior project managers and other members of the team Collaborate with sales and pre-sales teams to scope and plan new engagements Continuously improve delivery processes and drive operational efficiency


You'll also support with upselling opportunities for further delivery services.


About you...:

At Cooper Parry, we're

in it together

. All we ask of our people is that they

play all in

. You'll continuously strive to

keep learning

. You'll

be brave

, stepping out of your comfort zone to tackle new challenges. Above all,

be nice

. A simple notion, but an irreplaceable part of what makes CP, CP.





In addition to those core values, as a Senior Project Manager you should have;



Experience working on the Salesforce platform Proven experience working in a Senior Project Manager or Head of Delivery capacity, providing mentorship and guidance to a team Good software development lifecycle experience, and a thorough understanding of Agile development principles Ideally possess the System Administrator Certification, or any Salesforce certifications is an advantage Ideally worked within a consulting environment previously Worked with clients across multiple industries and on multiple projects Client-facing experience, as well as excellent communication skills Strong organisational skills and the ability to juggle multiple priorities to meet goals and deadlines

About us...:

Cloud Orca are an award-winning Salesforce Platinum Partner and Appexchange Partner, made up of a team of creative, established and experienced Salesforce consultants that maximise everything Salesforce has to offer. As the anchor to Cooper Parry's digital strategy, it is an exciting time to be part of this rocket ship.

Check out our recent achievements:

Salesforce Outstanding Onboarding Partner

of the Year Achieved 5 awards at the

Inspiring Workplace Awards

in 2025: winner in the Large Business category and best in class for inspiring People & Culture, Wellbeing, Inclusion and Employee Experience Became

B Corp

Certified

in 2023, improving our impact beyond business for a brighter tomorrow


What's in it for you?

Our people are the beating heart of our culture. We know that if you love working here, and you're given the trust and autonomy to work in a way that best suits you, you'll produce amazing results.

That's why we offer things like:

A

flexible approach

to work - balancing working from home, in office or with clients A generous

holiday

entitlement

Project Bonus

Salesforce Certification Bonus

Health care

Feeling supported and welcomed is such a big part of bringing your whole self to work. As an equal opportunities employer, we'll work with you to ensure you have everything you need to develop your skills and achieve your best.

Get in touch if you have any questions about our commitment to Diversity & Inclusion or about accessibility/accommodations during your application process.

For the attention of agencies - unsolicited CVs will not be honoured. We will only accept CV submissions for roles briefed to you by our Talent Acquisition team.



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