Job Description

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.



Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.



The project: A combined CAT A and CAT B fit out project. Working with Mace Interiors to deliver some of the most innovative, sustainable and technically advanced commercial office fit out projects in London.



Our values shape the way we consult and define the people we want to join us on our journey, they are:


Safety first - Going home safe and well Client focus - Deliver on our promise Integrity - Always do the right thing Create opportunity - For our people to excel
We are hiring an ambitious and forward-thinking Senior Technical Services Manager with CAT A and CAT B fit out experience, to join our established and growing team in London. The technical services manager will have responsibility for the management of all aspects of the relevant package. This includes design, procurement, contract governance, preconstruction, mobilisation, commercial aspects, planning and delivery through to hand over. They will lead a safety-first culture as a priority, in all aspects of the package management process. They will operate in close consultation with the necessary stakeholders and departments, both internally and externally.



You'll be responsible for:


Managing all elements of the defined package, from design to delivery into service. Ensuring all aspects detailed in the precontract, contract governance, mobilisation, construction, delivery and handover sections are fully adhered to. Managing the relevant subcontractor, to ensure full compliance to these requirements. Promoting and delivering a collaborative environment throughout all members of the team including stakeholders and the supply chain. Establishing and maintaining site organisation and facilitate effective communications between the employer's representatives. Ensuring all reports and information defined in the SWI documentation, are issued in the time frames stipulated. This will include providing the necessary package narrative for client reports. Leading on all aspects of the programme and production control process, associated with your package responsibility. Ensuring that the programme is maintained and where programme is slipping, advising the project lead in good time, so that appropriate action can be taken. Taking part in decisions affecting cost and programme, such that issues are considered holistically for the good of the overall project. Assisting in the preparation of all programmes, understanding critical path activities, system constraints and interdependencies. Reviewing and commenting on all design information, to ensure it is buildable and commissionable. Ensuring all works undertaken on site, are done so in a safe manner. Carrying out weekly health and safety tours and record all issues on Yellow Jacket. Ensuring robust method statements, risk assessments are in place and approved, prior to commencement of any works. Leading on all aspects of quality, associated with your package responsibility. Ensuring each handover date, or area completion is achieved snag-free. Ensure works are completed in time and include snagging clearance.
You'll need to have:


Trade/Technical Engineering apprenticeship or Graduate development programme. Formal Engineering training (HNC. HND, BTEC or equivalent). SMSTS and CSCS card. Relevant bachelor's degree (or equivalent) Master of Engineering. Advanced knowledge of engineering systems including design standards and frameworks, installation techniques, best practice, engineering processes, prefabrication and system commissioning requirements, sufficient to manage the project team on programme from an initial tender period through to contract completion. Proficient knowledge of construction builds elements, including sequencing and dependencies to ensure consideration, collaboration and co-ordination with other work packages. Proficient knowledge of planning processes and management, with sufficient understanding of key construction release requirements, critical path, tasks / works scheduling and commissioning activities to allow for planning and control of the project from Pre-construction through to Practical Completion. Advanced knowledge of commercial management to allow commercial control of a package(s), inclusive of the procurement processes, change control, programme impact, risk and mitigation, cost to complete and commercial forecasting for across the project. Advanced knowledge of health, safety & welfare core elements such as working from height, electrical safety, fire safety, logistics and lifting, to provide awareness and ensure application in the safe management across the project. Advanced knowledge of Quality Assurance process and management & Commissioning of single systems as well as the integration of systems through Cause & Effect, BMS and IST integration periods to allow full completion of the project in line with programme. Project experience from diverse technical backgrounds/sectors. Proven track record in delivering projects in excess of 25m+ MEP value. Experience in the relevant construction sector. Demonstrated track record of successful projects/contribution. Proficiency in building services or a specified engineering discipline. Accreditation with CIBSE, IET, IMechE, SoPHE.
You'll also have:


Drives high standards and ensures consistency in our approach. Effective stakeholder management. Strong presentation skills; presents clearly and confidently with their audience in mind. Good communication skills - written, oral and listening. Innovative and adaptable; not fazed by challenges and open to new ways of working. Strong analytical skills - numeric, statistical and written detail. Collaborative and inclusive - harnesses the power of the collective for impact/progress. Understands the Business strategic goals and encourages their deployment Provides visible and reliable leadership; always maintains composure. Able to lead in pressurised situations, making decisions and offering concise direction. Setting of clear objectives and supporting others in completing complete tasks. Understands the strengths and weaknesses of the team; allocates workload accordingly. Able to motivate and influence others towards a desired outcome. Takes responsibility for their actions and ownership when resolving problems/challenges. Efficiently plans and manages resources and workloads. Establishes partnerships and relationships with stakeholders. Able to use influence to guide and get the best out of others.
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.



We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.



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