Job Description

Senior Project Manager | Runcorn | Full Time \xe2\x80\x93 Hybrid working| \xc2\xa335,000- \xc2\xa337,000

Our client was established in 1995 to provide a dedicated, superior quality global POS Installation (Point of Sale) and Retail maintenance service.

They have built a reputation for efficiency and dependability across their range of in-store services and due to client demand, expanded their work into the full mix of retail solutions and field marketing services across the globe.

As an Project Delivery Manager you are responsible for planning and overseeing projects to ensure they are delivered and completed in a timely fashion and within budget. You are required to plan and designate project resources, prepare budgets, monitor progress, and keep clients and stakeholders informed the entire way.

You will work as part of a dedicated Business Unit Team and work closely with the Sales and Operations Teams to successfully manage the end to end project cycle, to achieve the goals and objectives set out within the agreed SLA\xe2\x80\x99s.

You will continuously evaluate and identify improvements to processes to create efficiencies and ensure that these are adhered to at all times

Are you the right person for the job?

• 2-5 years of client delivery experience with exceptional communication skills
• Proven ability to solve problems creatively with strong familiarity with project management methodologies, and best practices
• Experience seeing projects through the full life cycle with excellent analytical skills
• Track record of completing projects according to outlined scope on budget and on time
• Excellent customer-facing skills and the ability to create rapport with all levels of stakeholders
• Effective time-management skills, ability to manage multiple work streams concurrently and manage deadlines

What will your role look like?

• Ability to understand briefs through a consumer vision to determine and define project scope and objectives from a client perspective
• Develop and maintain strong relationships with all project stakeholders in order to reach objectives and manage cross functional departmental meetings in an effective and efficient manner
• Prepare and update budgets based on scope of work and resource requirements ensuring the project expense sheet is updated daily, and track project costs in order to meet budget
• Create installers briefs to ensure the installers are set up to succeed and have the ability to complete the installation on time every time
• Working with the scheduling department, manage and update a detailed project schedule and daily completion reports ensuring installers meet SLAs through necessary means
• Provide daily and weekly project updates to key internal & external stakeholders
• Manage client expectations, ensuring client portals are updated, assigning tasks and communicating expected deliverables anticipating client\xe2\x80\x99s needs and expectations
• Proactively communicate with clients, and updating & sharing client communication logs and actions on a weekly basis, providing solutions to problems
• Utilise industry best practices, techniques, and standards throughout the entire project execution monitoring progress and making adjustments and highlighting risk when required
• Take responsibility for the management of individual and ad-hoc non-commercial related projects, measuring project performance to identify areas for improvement
• Utilising a team of project co-ordinators and administrators to help support in delivering your project successfully
• Involvement in the Training of the installers at the head office & live on site
• Team leadership

What can you expect in return?

• 25 annual leave plus bank holidays
• Birthday holiday
• Hybrid Office / Work From Home option
• Casual dress
• Onsite parking
• Friendly working environment

What\xe2\x80\x99s next? It\xe2\x80\x99s easy! Click \xe2\x80\x9cAPPLY\xe2\x80\x9d now! We can\xe2\x80\x99t wait to hear from you!

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