Job Description

The Role

We're looking for an experienced Senior Property Manager to take full ownership of a substantial portfolio. Supported by an Assistant Property Manager and an administrative team member, you'll drive operational excellence, deliver an exceptional client experience, and ensure the smooth running and ongoing improvement of the developments under your care.

You'll be the primary point of contact for owners, committees, contractors, and suppliers, managing all aspects of property factoring with professionalism and efficiency. You'll also chair owner committee meetings and work closely with the Director initially to embed yourself in the role and our company culture.

This is a hands-on, client-facing leadership role for someone who takes ownership, is proactive, and thrives on delivering responsive, high-quality service.

Key Responsibilities

Take full ownership and accountability for the day-to-day management of a residential property factoring portfolio Lead and support the Assistant Property Manager and administrative staff to deliver excellent service Act as primary liaison with owner committees, chair meetings, and foster strong, positive relationships Draft regular development updates and handle responsive communications to owner enquiries Coordinate repairs, maintenance, and compliance across all properties, ensuring timely and cost-effective solutions Oversee service charge budgeting, collection, and financial reporting in collaboration with accounts Manage contractor appointments, service level agreements, and performance monitoring Resolve owner enquiries and complaints promptly, professionally, and with a client-first approach Collaborate with the Director to develop and implement operational improvements and growth initiatives Maintain thorough knowledge of relevant legislation, compliance requirements, and best practices in Scottish property factoring Identify opportunities to get involved in business development, with a bonus scheme

What We're Looking For

Minimum 5 years' experience in Scottish property factoring Proven ability to manage large portfolios and deliver consistently high service standards Confident in chairing AGMs and owner/committee meetings Strong leadership skills with experience managing or mentoring junior staff Excellent organisational, task-management, and problem-solving skills Strong written and verbal communication skills, particularly for client updates and reports Proactive, solutions-focused, and able to work independently while collaborating with senior management Good knowledge property management software - CPL/Proptimo, Driving licence required

What We Offer

A key senior role in a growing and ambitious property factoring company The opportunity to help shape our service and refine how we deliver for clients Supportive and friendly team environment Clear opportunities for career progression as the business expands Involvement in business development with a bonus scheme

How to Apply

Please send your CV and a short cover email explaining why you're the right fit for this role.

For a confidential, informal discussion, feel free to get in touch.

Job Type: Full-time

Pay: From 34,000.00 per year

Work Location: In person