Job Description

Who are we?

Challenge Limited is a professional investment and lettings agency based in Mansfield, a family owned firm with a traditional and personal service, operating out of a beautiful building close to the town centre.

We have over 35 years' experience in property and lettings management, with a large portfolio of independently owned Residential, Commercial and Agricultural property across Nottinghamshire, Derbyshire, South Yorkshire, Northern England, Scotland and Ireland we pride our-selves on knowing each and every one inside and out.

What are we looking for?

We are looking for passionate, motivated independent thinkers who care as much as we do!

Administration

is at the heart of everything we do! For all roles we need people who are highly organised, not afraid of filing and can write a good letter!

What skills are we looking for?

Organisation

: Exceptional attention to detail and ability to manage multiple priorities

Communication

: Outstanding written and verbal communication skills while dealing with all kinds of people

Technical Proficiency

: Strong IT skills, proficient in Microsoft office

Problem-Solving

: Practical approach to resolving challenges

Initiative

: Self-motivated with the ability to anticipate needs and take relevant action

Juggling

: The ability to keep all your balls in the air at once

Your Role as Senior Property Repairs and Maintenance Administrator

We have a new role for a Senior Property Repairs and Maintenance Administrator to join our busy Estates Department, we are looking for someone to Manage a small team of administrators and co-ordinate all planned and reactive maintenance works through the team, in order to maintain our let property portfolio to a high quality, safe standard. With properties reaching from our doorstep here in Mansfield to Northeast Scotland and between we need someone who can manage contractors from a distance and be willing to travel as and when needed.

You should be prepared to take responsibility, make decisions and problem solve. We seek individuals with flare - this is not your standard administration role dealing with the same thing each day- you will need to prioritise your own workload in order to achieve results. We are looking for an outgoing person, able to deal with contractors, tenants and local authorities.

Working within a team you will be responsible for ensuring that repairs are carried out to a range of properties. Contractor recruitment and retention forms a major part of this process, so we are looking for someone with Confidence, Sales and Negotiation Skills who is Target Driven.

Key Responsibilities:

Manage the department admin team and diary taking and booking appointments etc, ensuring those involved are aware of their appointments and have access to keys and anything else they may need. Create and manage reports for works required, appointing qualified persons to undertake remedial works or replace items within company guidelines. Build and sustain excellent working relationships (at times from a distance) with our contractor tradesmen and be constantly driving recruitment of further contractor tradesmen. Control all spend within department budgets and plan works accordingly. Maintain invoicing procedures and ensure contractor bills are paid quickly and efficiently whist managing quality control of works completed including property visits to locations as far as Northeast Scotland. Answer face to face public enquiry, telephones, emails and correspondence to provide courteous, detailed and informed advice. Effectively use our company computer systems and databases to maintain accurate and comprehensive maintenance records relating to each of the properties. Monitor and assure safety for tenants through use of maintenance safety records for gas installations, electrical installations and smoke detection equipment etc, ensuring all are inspected and maintained within legislative requirements. Communicate regularly and routinely with tenants with regards to maintenance and repairs, updating them on progress. Liaise with local authorities and manage grants and council notice to repairs. Compile management reports as required including grant report, SOD report, weekly TBI report and query report.

We are especially keen to speak to candidates with:

An extensive administration background with a knowledge of building repair and/or maintenance.

Working Hours:

This is a permanent full-time position on a 40.75 hour contract (Monday - Friday, 9am - 5.30pm, every other Saturday 9am - 1pm).

Job Types: Full-time, Permanent

Pay: 30,000.00-38,000.00 per year

Additional pay:

Commission pay
Benefits:

Casual dress Company pension Free parking On-site parking Transport links
Application question(s):

Do you have any knowledge of building repair and/or maintenance? - Please feel free to give details. Are you willing to travel country wide for the role? - Expenses paid Do you have access to your own vehicle?
Experience:

Administration management: 3 years (required)
Work Location: In person