Job Description

About The Role

You will have the exciting opportunity to showcase your skills as an integral part of our Quality Control (QC) team and collaborate closely with our QC Supervisor and management team to ensure thorough and high-quality inspections at every stage.



We are seeking an experienced individual to share your knowledge and experience to help grow and support our QC Specialists who play a crucial role in ensuring that every vehicle meets Motability Operations established quality standards by performing a thorough visual inspection of both exterior and interior components.



Using a state-of-the-art digital management system to help aid the QC process you will have access to repairs and methods carried out on each work line and the ability to image and re estimate areas of work that do not meet our quality standards.

About You

We are a diverse business looking for a detail-oriented person, with a passion for automotive industry that puts quality at the beginning of every process. Your knowledge and experience will ensure that every vehicle is inspected by the team has been repaired to meet its individual sale channel. You will thrive in a dynamic environment and enjoy working with, leading and mentoring a team to achieve our shared goals.

Minimum criteria:

Knowledge of SMART and Bodyshop Repair methodology Mentoring, mindset and leadership skills Experience with SMART repair techniques (Desirable) Strong communication and teamwork skills Ability to work independently and manage time effectively Able to legally drive a manual vehicle in the UK

About The Company

We're the company behind the Motability Scheme. We exist to deliver smart, sustainable solutions that improve our customers' mobility in a fast-changing world. We're the UK's largest car leasing company and we help over 750,000 people get on the road.

We employ over 1800 people, across London, Bristol, Edinburgh, and Coalville. We know our people are key to our success, so we aim to create an environment that allows our employees to flourish. We look for highly motivated people with a combination of commercial sense and real enthusiasm to meet our customers' needs.

What we do

We lease a wide range of tailored mobility solutions to people who receive of one of the Government's qualifying mobility allowances. Our customers choose a car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair that best suits their needs. We take care of their insurance, breakdown, servicing and more, as part of our worry-free package.

At the end of the lease, our customers can exchange their vehicle for a brand-new model. Each year we sell and move around 200,000 cars. This makes us the largest supplier of single-source vehicles back into the used car market.

The Scheme has been providing affordable, worry-free motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10.

How we work

We work in a hybrid way. That means remotely for up to two days each week and in our great office spaces the rest of the time. This gives us a good work/life balance and lets us collaborate and deliver for our customers. Visit our website to find out more.

We do our best to accommodate part-time and flexible working requests, where possible, to build on our culture of trust, empowerment, and flexibility.

Our beliefs and values

We believe in building a diverse workforce, where our people are empowered to attend work as their true selves. We encourage people from all backgrounds to apply.

We want to sustain a nurturing culture. And our people to be rewarded equally, regardless of race, national or ethnic origin, sexual orientation, age, disability, or gender.

Our values are at the heart of everything we do:
We believe no one should be left behind We find solutions We believe we must take the lead We drive change We believe everything starts with the customer We care

What we can offer you

Pay

: competitive salary, with a yearly discretionary bonus, based on your performance

Holiday

: 28 days, and you can buy and sell days

Pension

: 15% non-contributory pension (9% during probation)

Health and wellbeing

: Private Medical Insurance cover available for all employees and free health screenings for over 50s. Life assurance at four times your basic salary, to give you peace of mind. Free access to healthcare apps like Peppy, Unmind, and Aviva Digital GP. Mental Health Allies and an Employee Assistance Programme

Development

: A library of internal training on our myLearn platform

Family friendly

: We have competitive family leave policies

Diversity and inclusion

: We embrace the diversity of our people and empower them to come to work as their true selves. We want them to flourish and be rewarded equally. We have Employee Network Groups, and we pride ourselves on being inclusive and all our offices have first-rate disability access

Helping our community:

One volunteering day each year, and access to volunteering platform Neighbourly

Schemes

: Car Benefit Scheme for electric and hybrid cars. This means you can lease a brand-new electric or plug-in hybrid car, with insurance and more, for a fixed monthly amount. Cycle to Work Scheme. Employee Discount Scheme, to save money across lots of retailers

Other voluntary benefits

: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans, free fresh fruit and snacks in the office
Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.