Job Description

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Asset Strategy & Capital Delivery Staines Hybrid
Senior Quality Officer -12 Month Fixed term contract
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Reporting to the Quality Control Manager, you will be an integral part of the AQC team that ensures delivery of Quality Assurance and Quality Control functions of Scientific Services are carried out or supported in compliance with the requirements of ISO 17025 and Drinking Water Testing Specifications (DWTS) standards.
What you'll be doing

• Ensure all assigned quality and witness audits are fully completed following the schedule plan. Assist in auditing CSTs and Operational staff as and when required.
• Prepare, distribute and assess results of external and internal Proficiency Testing (PT) Scheme samples and feedback to stakeholders.
• Carry out, planned and regular data reviews of quality system to ensure all data meets the requirements of DWI for precision, bias and uncertainty of measurement.
• Inspect control charts, review control limits and continually monitor the performance against DWI assigned limits.
• Carry out statistical tests on precision and bias when DWI limits have been exceeded.
• Prepare, distribute and analyse results for check solutions for sampling team, operations and CSTs across the company.
• Assist in the preparation and close off evidence for UKAS.
• Prepare for and chair AQC/Departmental meetings.

Full available - hayley.savory@affinitywater.co.uk
What you need

• Attention to detail and enjoy working in a routine environment.
• Able to follow procedures time after time without deviation
• Possess a positive attitude to health, safety, and environmental protection.
• Reasonable level of computer literacy and good written communication
• Able to work well under pressure, and a proactive approach to problem solving.
• You have flexibility to respond to accommodating and prioritising workload fluctuations

Closing date: 22 October 2025
Interviews: w/c 27 October 2025
Benefits:

• Competitive salary dependant on skills and experience
• Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
• Entry into the company annual bonus scheme.
• Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days.
• A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
• A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
• We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
• Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
• Access to our Wellbeing Centre with support for looking after your physical and mental health.
• Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
• Up to 4 Affinity days a year to volunteer in the community.
• Life Assurance.

Disability Confident
As a Disability Confident employer, we're committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we're not able to offer interviews to all, we'll take a fair and proportionate number of disabled candidates through.
What is a disability?
A disability is a long-term physical or mental health condition that has a substantial impact on someone's day-to-day activities.
What if I need adjustments during the recruitment process?
Let the Talent Acquisition lead mentioned on the job advert know - they'll be able to help you.
Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
You can find out what it's like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture.
Department Locations Staines Remote status Hybrid Yearly salary 32,000 - 38,000 Employment type Full-time
Contact Talent Acquisition Partner
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Asset Strategy & Capital Delivery Staines Hybrid
Senior Quality Officer -12 Month Fixed term contract
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Skills Required