Job Description

We are looking for an enthusiastic, hardworking individual to join our currentteam, previous experience of working as a GP surgery receptionist would be beneficial.
We have multiple sites and you could be working at any of the sites.
We use Systmone and the successful candidate would be required to undertake a number of different administrative roles.
Main duties of the job
To have a thorough knowledge and work in accordance of all practice policies and procedures.
Pulling and filing notes
Photocopying as requested
Scanning/ Coding of hospital letter and results.
Liaising with members of practice team and community services as necessary
Handling completed repeat prescriptions to patient and checking names and address.
Be able to cover all reception positions as necessary.
Process the day appointment and future appointment requests and assist and direct patients to access the appropriate service or healthcare professional
Deal with home visit requests.
Process repeat prescription requests in accordance with practice guidelines.
Any other tasks allocated by Management
About us
We have an experienced team of staff and this post has become available purely due to a retirement of one of our team.
All team members have a flexible working approach and are available to work different shift patterns as and when required / asked to do so in order to cover annual leave / sickness etc.
We are a friendly team who work well together and support each other.
Details
Date posted
15 September 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
A1844-25-0007
Job locations
Clifton Lane
Stone Cross
West Bromwich
B71 3AS
Job description
Job responsibilities
GP Receptionist
To assist to the practice team in the day to day running of the surgery in a positive and courteous manner.
Job Responsibilities:

• To have a thorough knowledge and work in accordance of all practice policies and procedures.
• Pulling and filing notes,
• Photocopying as requested,
• Scanning/ Coding of hospital letter and results.
• Liaising with members of practice team and community services as necessary
• Handling completed repeat prescriptions to patient and checking names and address.
• Be able to cover all reception positions as necessary.
• Process the day appointment and future appointment requests and assist and direct patients to access the appropriate service or healthcare professional
• Deal with home visit requests.

• Process repeat prescription requests in accordance with practice guidelines.

• Any other tasks allocated by Management

Job description
Job responsibilities
GP Receptionist
To assist to the practice team in the day to day running of the surgery in a positive and courteous manner.
Job Responsibilities:

• To have a thorough knowledge and work in accordance of all practice policies and procedures.
• Pulling and filing notes,
• Photocopying as requested,
• Scanning/ Coding of hospital letter and results.
• Liaising with members of practice team and community services as necessary
• Handling completed repeat prescriptions to patient and checking names and address.
• Be able to cover all reception positions as necessary.
• Process the day appointment and future appointment requests and assist and direct patients to access the appropriate service or healthcare professional
• Deal with home visit requests.

• Process repeat prescription requests in accordance with practice guidelines.

• Any other tasks allocated by Management

Person Specification
Qualifications
Essential

• Good standard of general education is required

Knowledge and Skills
Essential

• Good standard of general education is required

Desirable

• Experience of working in a busy GP surgery would be an advantage

Experience
Essential

• Experience of working in a busy GP surgery would be an advantage

Person Specification
Qualifications
Essential

• Good standard of general education is required

Knowledge and Skills
Essential

• Good standard of general education is required

Desirable

• Experience of working in a busy GP surgery would be an advantage

Experience
Essential

• Experience of working in a busy GP surgery would be an advantage

Skills Required