Job Description

Overview:

Senior Regional Training Officer - London Heathrow

Location

: London Heathrow Airport

Employment Type

: Full-time, Permanent

Ready to enhance training standards across regions? As a Senior Regional Training Officer, you'll play a key role in developing team skills, supporting compliance, and ensuring Swissport's training goals are achieved at every station. This role is ideal for a hands-on leader with a solid training background, strong people skills, and a commitment to quality and safety.
Responsibilities:

Training Delivery & Compliance

: Conduct classroom and practical training sessions to support employee skill development. Ensure all training aligns with Swissport policies and regulatory standards.

Leadership & Team Development

: Guide and mentor Regional Training Officers (RTOs) to meet local and regional training requirements. Manage absence processes, conduct performance reviews, and hold regular one-on-one check-ins.

Quality Assurance

: Oversee training quality through regular observations and audits. Collaborate with stakeholders to maintain compliance with safety, quality, and PPE standards.

Stakeholder Communication

: Engage with customers, internal teams, and third parties to ensure alignment on training programs and requirements.

Continuous Improvement

: Identify and implement process enhancements in training delivery. Support your Regional Training Manager (RTM) by taking on key tasks as needed, including deputizing where applicable.

Qualifications:

Training & Development Expertise

: Demonstrable experience in leading training programs within regulated environments, ideally in aviation or other fast-paced industries.

Leadership Skills

: Strong experience in team supervision, with the ability to coach and guide others while maintaining a high level of compliance.

Analytical & Process-Driven

: Proficient in Microsoft applications with a solid understanding of training data and reporting. Able to use data to evaluate training effectiveness and identify areas for improvement.

Safety & Compliance Focus

: Familiar with health, safety, and compliance standards relevant to training. Committed to maintaining a safe and productive environment for all trainees and trainers.

If you're a dedicated training professional with a passion for driving quality and compliance, apply today to make a real impact on Swissport's regional training standards.