Job Description

About BehindLogin

BehindLogin is a competitor research and benchmarking agency for leading brands in financial services, fintech, energy, and other sectors as we grow. We surface the real customer experience behind the login of apps and digital services using rigorous research, anonymised walk-throughs, and screen-by-screen benchmarking. Our insights help providers go to market faster, prioritise the right features, and spot what competitors miss to win in their markets globally.

The Role

We're hiring a

Senior

Research Consultant

to help deliver high-impact competitor research and benchmarking projects across the digital landscape. You'll play a hands-on role in planning, conducting, and synthesising research. The role is ideal for someone confident with both user research and competitive analysis who's ready to take the next step in ownership and influence.

What We're Looking For

4+ years of experience in research, product insight, UX, or related roles Comfortable conducting qualitative research (e.g. interviews, walkthroughs) Strong synthesis and communication skills - able to translate data into decisions Some experience with structured benchmarking or evaluation frameworks Clear written and verbal communication, with a bias for clarity and action Experience in financial services or fintech preferred, but not essential Conduct and analyse qualitative interviews, screen walkthroughs, and desktop reviews Support benchmarking methodology development and evaluation scoring Turn research data into actionable insights and clear client deliverables Collaborate with senior researchers to refine frameworks and improve quality Present findings to clients in a confident and structured manner Support junior researchers and provide feedback where appropriate

Why Join BehindLogin?

Help build a category leader trusted by some of the biggest brands in the world Shape the go-to-market for our new SaaS platform, Radar, from zero to scale Turn deep, behind-login insight into campaigns that move boardrooms and markets Work shoulder to shoulder with senior leadership and see your impact on pipeline and revenue Join a small, high-bar team that values clarity, creativity, and decisive action Enjoy autonomy, flexibility, and a culture of curiosity and continuous learning Ride a strong growth curve as we expand beyond FS and fintech into new sectors and geographies
Job Types: Full-time, Graduate

Pay: 40,000.00-50,000.00 per year

Benefits:

Casual dress Company pension Sick pay Work from home
Education:

Bachelor's (preferred)
Experience:

Research: 4 years (required) Financial services: 2 years (preferred)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Bristol BS8 4AL