Job Description

Job Title:

Senior Residential Support Worker - Children's Home

Location:

Newcastle upon Tyne

Salary:

35,565 - 41,339 per year

(including sleep-in allowance)

Hours:

Full-time, average of 36 hours per week

About Us

We're a specialist 3-bed children's residential home supporting young people aged 5-17 with Emotional and Behavioural Difficulties (EBD). These children are in the care system, often having experienced trauma, neglect, or instability.

We provide a safe, stable, and nurturing home that helps children heal, grow, and thrive. As a Senior Residential Support Worker, you will be part of a passionate, close-knit team making a meaningful difference--every single day.

The Role

As a

Senior Support Worker

, you'll be a role model for both young people and staff. You'll take the lead on shifts, support with care planning, guide less experienced colleagues, and play a key role in providing consistency, structure, and emotional safety for the young people in our care.

What You'll Be Doing

?

Lead Shifts

- Manage daily routines, delegate tasks, and ensure the smooth running of the home
?

Provide Emotional Support

- Build strong, therapeutic relationships with young people, using trauma-informed approaches
?

Safeguarding First

- Always promote and protect the safety and welfare of the children
?

Be Hands-On

- Support with school runs, appointments, household tasks, and community activities
?

Report Writing & Key Working

- Maintain clear, accurate records and take the lead on care plans where appropriate
?

Support Behaviour Management

- Confidently de-escalate challenging behaviour and promote positive routines
?

Mentor & Guide

- Support junior staff through coaching, supervision, and leading by example
?

Work Collaboratively

- Communicate effectively with external professionals, families, and the management team

What We're Looking For

?

Experience in a residential children's home

(ideally with EBD or similar complex needs)
?

Confident leading a team

and acting as a senior on shift
?

Resilience and emotional intelligence

- you'll need to remain calm and supportive during crisis moments
?

Level 3 Diploma

in Residential Childcare (or equivalent) - or actively working toward it
?

Full UK Driving Licence

- essential for transporting young people
? Strong understanding of safeguarding, risk management, and trauma-informed care

What You'll Get in Return

? Competitive pay package and sleep-in enhancements
? Funded training, qualifications & professional development
? Opportunity for future progression (Deputy Manager roles, internal promotion pathways)
? Supportive team culture in a small, child-focused setting
? Company pension
? A role where you make a lasting impact on a child's life

Our Ethos

This isn't just a job--it's a commitment to showing up, being consistent, and helping a young person feel safe enough to rebuild. If you're emotionally resilient, values-driven, and ready to make a real difference in the lives of vulnerable children, we want to hear from you.

Ready to Join Us?

Click "Apply Now" to start your application, or reach out for more information.
We welcome applications from people with diverse backgrounds and lived experience.

Note: All applicants will be subject to enhanced DBS checks and referencing.

Job Type: Full-time

Pay: 35,565.00-41,339.00 per year

Benefits:

Casual dress Company pension Cycle to work scheme Employee discount On-site parking Referral programme
Ability to commute/relocate:

Newcastle upon Tyne: reliably commute or plan to relocate before starting work (preferred)
Experience:

Residential Support Worker: 2 years (required)
Licence/Certification:

NVQ LEVEL 3 in Residential Childcare (or Equivalent) (required) Full uk driving license (required)
Work authorisation:

United Kingdom (required)
Work Location: In person